Every employee I encountered was very friendly and helpful. When my rental car was delivered with no plates they made my wait comfortable, offering refreshments and also a phone charger because my phone had died. The service department did a wonderful job fixing my car and it was done 4 days ahead of schedule. Overall, my expierence was easy and fast. I would recommend Shadow Lake Collision to my family and friends.
10/24/2015
Judy M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Accurate estimate
Easy scheduling
Work completed faster than promised
Quality repair - looks great!!
10/22/2015
Brian M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Went beyond expectations by also fixing a paint scratch that was already on the vehicle, on the other side of a part that was being repainted.
Kept me informed of the progress.
Cleaned the vehicle and provided clear post-repair care instructions.
10/21/2015
Matthew O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for your prompt attention to detail, efficient and high quality service.
10/17/2015
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was first rate and I would recommend to anyone to there service.
10/16/2015
Johnny G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Our Maxima was completed two days prior to initial end date. I am very happy with the colour match of the pearl white paint and our car is in as good or better condition than prior to the wreck. I will highly recommend Shadow Lake Collision to all my friends
10/8/2015
Ben T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you !!
10/3/2015
Marvin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work! Thank You!
9/29/2015
Katie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job on keeping me updated about my car
9/24/2015
Bradley S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was great and friendly! Thanks for making my repair so easy to schedule and to get done!
9/23/2015
Jacqueliyn G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fernando explained everything to me and let me know step by step what was going to happen. The repair was quick and the email updates very helpful and stopped calls to the shop. The car looked fantastic after the detail after having been dropped off a complete mess. This process was seamless and painless
9/19/2015
Jason G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Hands down the best collision center in the metro area. Thanks again for an over all great experience
9/17/2015
Charles W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very professional and courteous.
9/10/2015
Amy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team does a great job turning an often painful experience into an easy one. You guys are the best!
9/5/2015
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Ford
As always a great job.
9/3/2015
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Dodge
We were well taken care of from start to finish by an awesome crew of people. Top notch customer service along with excellent mechanical work!!
9/3/2015
Elanie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone that I dealt with was awesome. Car looks great.
9/3/2015
Maribeth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fernando was great!
Everyone professional
Great job with car repair
Thank you!
9/2/2015
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason was great to work with!
8/28/2015
Son T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for cleaning out my vehicle and providing me with touch up paint! I didn't expect that. Thank you also for the customer service for suggesting me to fix an engine sound.