I'm very satisfied. The office staff are very professional on the phone and in person. The people who fixed the damage are master craftsman. I'm wishing everyone at S&W a Christmas that is filled with love and laughter. Delighted, Bob McMeans / age 69.
12/22/2017
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kevin Evans answered all my questions whether it was about car repair, insurance or car rental. His advice was top notch. He was great. The lady that answers the phone knows her stuff also. We had heard that S&W was good, but now we KNOW how great S&W is. Thank you for taking care of us in such a trust worthy manner. We won't hesitate to return !
11/30/2017
Charissa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin went above and beyond to help me out during a very trying time. He’s a huge asset to your company!
11/18/2017
Bret B. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a small problem with a window visor, but Kevin Evans got right on it and ordered a replacement. He genuinely cares that we are happy with the work.
10/26/2017
Sidney M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
We set a record waiting on a part but not your fault. Good job on repair.
10/26/2017
Larry B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Missed buffing out the second door on driver's side. I am in contact with them and will take it back this week
10/22/2017
Sue R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I am extremely pleased as always!
10/21/2017
Christina M. VERIFIED CUSTOMER
Vehicle Make : GMC
Wonderful experience!! The staff went above
and beyond my expectations!! I would definitely
recommend S&W to everyone!! Thanks for doing
such fantastic job on my truck!!
10/4/2017
Beverly H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are very professional and keep you updated would highly recommend them for work on your vehicle
Thanks again for a job well done
9/20/2017
Janet A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice job and really appreciated the car wash and vacuum job upon returning it.
7/29/2017
Kirby B. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job! Keep up the good work.
7/18/2017
Clayton C. VERIFIED CUSTOMER
Vehicle Make : Jeep
S & W treated me with a level of professionalism that you just don't see much anymore. Great job on customer service and perfect job on my car. Thank you all.
2/20/2017
****B. VERIFIED CUSTOMER
Vehicle Make : GMC
Y'all are the best place in lufkin! Kevin is the best! Thank y'all for all y'all did!
2/19/2017
Bruce G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased that I was kept informed.
2/16/2017
Stanley J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Super friendly team.great service
2/3/2017
Sue R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent. service as always!
2/3/2017
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Kia
The car looks great. Kevin was very good at his job he kept me updated everyday about it. Would use yall again and refer yall also. Thanks for the good job