The status emails were a nice touch, but they could be a little more personalized so you know which stage of the process instead of a generic update.
4/10/2015
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I like the text messaging system, but I would caution against over use. I appreciate the communication tactic of "under promise, over deliver" which WCAB seems to employ. Thanks.
11/6/2014
Cindy U. VERIFIED CUSTOMER
Vehicle Make : Ford
I will take any future auto body repairs to you. Thank you...completely satisfied :(!!
11/1/2014
Gary M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. My car looks like new.
3/21/2014
Matt W. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service and work on my vehicle. Thank you for keeping me informed and being flexible with my schedule along the way.