Everything worked out great and I am very happy with the service level I received.
1/7/2019
Brent H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
they told me it would take a week and ended up taking over 3. totally unacceptable.
12/8/2018
Greg S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me updated on the progress and did great work.
11/27/2018
Doug K. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for making this very easy for me.
11/18/2018
Donald P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very customer oriented. Great service, great job!
10/31/2018
Tonya S. VERIFIED CUSTOMER
Vehicle Make : BMW
Highly recommend LaMettry's Collision, Inc.! Mike Ballou was very professional, efficient and took care of things for us promptly, much sooner than we would have expected. The company did what he said they would do. Always communicating and made our visits easy to coordinate. Also have to thank BMW of Minnetonka for the recommendation! Keep up the rock star service folks!!!!
10/27/2018
Patricia Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair looks fine to me. Thanks
10/18/2018
Glenn . VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great Job!!
Thank you!!
10/4/2018
Adebisi W. VERIFIED CUSTOMER
Vehicle Make : BMW
I worked with Jesse and he was friendly and very responsive to email. Everyone I encountered was also friendly. I was satisfied with the final result and will refer LaMettry’s to others.
Best,
Adebisi
9/26/2018
David W. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike was amazing from start to finish, kept me in the loop on all of the phases of the project and handled all the tedious work for me so I could just sit back and wait for a fabulous repair experience.
9/19/2018
Scott T. VERIFIED CUSTOMER
Vehicle Make : Dodge
John was awesome and the work was awesome. You took care of my Hellcat like it deserves :)
9/15/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work completed in a timely and professional manner and looks great!
It was cleaned inside and out before I picked it up,an excellant job. Thank you for the friendly and thourough customer service.
8/25/2018
Chuck P. VERIFIED CUSTOMER
Vehicle Make : Kia
Body work is great. Communication and keeping to original schedule was lacking.
8/25/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : Ford
I need to bring my car back in as I am finding some outstanding items.
8/18/2018
Greg S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Needed to call every day for a week to get status. Delivery was four days late costing me extra rental days. Not sure I will continue to be a repeat customer.
7/26/2018
Andrew G. VERIFIED CUSTOMER
Vehicle Make : BMW
I like the job you did and the Z4 was delivered when promised. Also very nice and clean
7/24/2018
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service start to finish. Kept me very much informed. Friendly staff all around.
7/13/2018
Ruth T. VERIFIED CUSTOMER
Vehicle Make : Audi
If you are going to use text notifications then I would say you need to be diligent in doing so. In my case there should have been a text when they realized they needed approval from the Insurance Company because they found additional problems. Then one telling me it was a go again. They also had delays waiting for parts. ( no update). I had to call and email three times for updates. My car was there from June 5 to June 25th.
Most of what happened I am sure was unavoidable. In my case I had no clue how long it would take, but in retropect it took like 3 weeks in lieu of one? So a heads up would have been nice.
My car looks great.
6/28/2018
Marty K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service. Estimate was spot on and the work was done COMPLETELY to my satisfaction. Arranged rides for me at no charge. Would definitely recommend!