You did a great job and your e-mails, plus calls from Rachel, kept us up to date throughout the week.
Thanks,
Jim Bergeron
6/28/2015
Roshane D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job, I'm impressed, my car is looking brand new!
6/25/2015
Zane M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The job was done in a timely manner and was done correctly.
6/19/2015
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The communication was not that good at all, which is something that needs to be, especially when there was a delay. While I understand delays happen, the customer should know right away. I was told I would get a phone call every other day which did not happen.
6/13/2015
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rachel Brock was an excellent representative for Larry H. **** Collision Center. I appreciate her personal communication and the automated text messages I received to keep me informed. My truck was repaired to my satifaction. The only adverse comment I will give is on the word "detail." It was stated that the truck was being washed and detailed before I picked it up. Indeed it was washed yet, attention to detail was not. The whole cab of the truck had repair dust remnants. I recommend using other terminology. Thank you otherwise for the excellent repair work!
6/10/2015
Dennis D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Personnel were really focused making the arrangements convenient for the customer, and the customer service was very personable.
6/5/2015
Harry B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. We would definitely use you again if needed. Thanks again.