The service rep. was very helpful & concerned with our timeline needs, worked enthusiastcally to solve all concerns, the updates were great and appreciated. Also thanks to the repair techs for their skill, looks great. Good job everyone!
1/8/2016
Alberta M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the service you provided by. Keeping me with an update on the process of my car to me that is excellent customer service
1/6/2016
Glenn F. VERIFIED CUSTOMER
Vehicle Make : Ford
Alan is a great service advisor! Great service. Great work!
10/29/2015
Gloria I. VERIFIED CUSTOMER
Vehicle Make : Ford
Alan was,AWESOME great to work with will be a return customer.
Thank you so much Alan
7/23/2015
Angela R. VERIFIED CUSTOMER
Vehicle Make : Ford
Awsome!!!! Was kept informed and was delivered vehicle ahead of estimate. Alan worked with us in every way. Thank you
7/14/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
As always pf extended fantastic service and alan especially was very helpful and went above and beyond to take care of me!!!!!!!!
7/11/2015
Jerrie Y. VERIFIED CUSTOMER
Vehicle Make : Ford
The knowledge of your staff was amazing. One in particular convinced me that it was dangerous to drive it in the condition it was in! The work was completed several days before the estimated delivery which was wonderful. Not only that, I was able to get regular maintenance before I left because of your new shop which is so convenient and has a lot more room to service cars at the same time. Comfortable chairs to relax in and TV! Of course what I really liked was the fine people I met there.
Go Planet Ford!
3/14/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication
2/20/2015
Davodis B. VERIFIED CUSTOMER
Vehicle Make : Ford
No one is ever happy about getting repairs done. Joe made it easy on me and my family. He was extremely informative and reassuring throughout the whole process. Couldn't be happier with the results!
10/28/2014
Jaime R. VERIFIED CUSTOMER
Vehicle Make : Ford
ID LIKE TO SAY MR JOE FIRPO FROM THE COLLITION DEPARTMENT IN SPRING TX WAS THE MOST AWESOME AND GREATEST MAN IV EVER MET.WENT BEJOND WHAT HE HAD TO AND EVEN BETTER AND FASTER THEN ID EXSPECTED. HIS CUSTOMER SERVICE WAS FUCKN AWESOME....ILL NEVER EVER GO ANYWHERE BUT TO HIM FOR ALL MY FORD REPAIRS. TOP NOTCH GUY ,THANKS VSO MUCH SINSERALY JAIME M. RICHARDSON
10/23/2014
Gerardo G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, strongly recommend
5/1/2014
Ming S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, and completed in record time.
4/17/2014
Ron W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good
4/6/2014
Mitchell M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My sincere thanks to Mike****
for his dedication to getting the job
done right.
Thanks Mike,
Mitch Martin, Jr.
3/1/2014
Darin K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks guys so far nice job and no complaints
2/8/2014
Darrell W. VERIFIED CUSTOMER
Vehicle Make : Ford
Your body shop personal were exceptional, especially your assistant manager (Rene) & the girl at the front desk
8/9/2013
Gareth N. VERIFIED CUSTOMER
Vehicle Make : Ford
I worked with Rene and he was awesome and I will definitely go back to him. My complaint however is whenever I went to pick up my car it had been hit with something and made a decent size chip on my hood. But it is getting fix without a problem.
7/1/2013
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service, and happy being well informed.
5/11/2013
Alexander K. VERIFIED CUSTOMER
Vehicle Make : Ford
DID GOOD JOB ON BUMPER........CRAPPY JOB ON WASHING TRK,HAD ABOUT 10 BUGS ON WINDSHEILD THAT WERE"NT REMOVED.......FOUND MY I-POD UNPLUGGED & REMOVED FROM WHERE IT WAS WHEN TRK. WAS BROUGHT IN....