Jose is the man ! He's always taking care of the heat....Thanks
10/26/2017
Diana T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jose went above and beyond to get my car ready for me
10/25/2017
Bronwyn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Clear coat on the bumper has run marks and there are a few rough spots. Spoke with Jay and will be bringing in to get fixed. I would have preferred this would have been done right the first time and the quality check was preformed as I would have done it. The positive side is I have been assured it will be fixed and expect it will be brought up to my expectations.
10/24/2017
Don L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks Mike!! Great Job
10/23/2017
Susan L. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the attentiveness, courtesies,
and greatly appreciate the service, even so,
an upholstery issue caused during the
detailing process remains unsightly; I'll
be returning my vehicle upon an agreed appt
time. Thank you!
10/20/2017
Esther B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The handling of the repairs on my 2015 MKX by Marcus and "the Team" was exceptional. The customer service addressing my needs was even more exceptional. The attention to detail from my initial email (Whereby I sent Allstate's bid), and the phone call advising the process to repair the damage to my car, to my arrival and transition to Enterprise for the rental, covered everything I needed to know. An Exceptional 10+ is what I give Marcus and "The Team". Thank you very much!
10/19/2017
Victor S. VERIFIED CUSTOMER
Vehicle Make : Ford
Jose was fantastic, always knew what was going on, loved the text messaging!
10/18/2017
Darien P. VERIFIED CUSTOMER
Vehicle Make : Ford
customer service was excellent and my contact Jay kept me in the loop every step of way. Work was completed ahead of schedule.
10/17/2017
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
All body shop repairs and recalls were completed as promised and the work looked great!
10/17/2017
Julisa S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very fast service, time given was realistic- Jay was a very nice gentleman, great customer service skills
10/14/2017
Jorge L. VERIFIED CUSTOMER
Vehicle Make : Ford
José was amazing! Thank you for your hard work!
10/14/2017
Angela R. VERIFIED CUSTOMER
Vehicle Make : Ford
Marcus was very professional and responsive.
10/12/2017
Onesimo B. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
10/10/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck was damaged on the lot, and nobody informed me until two says after I took delivery of the truck.
10/10/2017
Maribeth C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jose was awesome to work with, thank you for calling me back each time I have questions. God bless you. Thank you for the patience.
10/10/2017
Bill And. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Natalie was totally awesome as a customer service person very polite great communicator.
9/28/2017
Melinda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for fixing my car in a timely manner. I like how I got text messages on all the updates throughout the process. It was hassle free. Marcus was very professional.
:)
9/26/2017
Alicia T. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great, car was clean! Thanks!
9/26/2017
Shawn T. VERIFIED CUSTOMER
Vehicle Make : Ford
Marcus did a great job!
9/26/2017
Howard N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
We were very pleased having Jose help us through this process. He kept us informed on what was going on and was always available if we had questions. Great customer service.
Thank you Jose!