Car was repaired to my satisfaction. People there were
Friendly and helpful. They kept me informed of the
work progress. It was a good experience!
6/2/2018
Langley R. VERIFIED CUSTOMER
Vehicle Make : Ford
Slow repair. More than six weeks. Car looks great.
6/1/2018
Carolyn E. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs on my car were very professionally done. When I got my car back it was pristinely detailed. Thank you Planet Ford. Thank you Marcus for your outstanding awesome superb customer service. I pray I won’t need your services in that capacity again, but because I am a Ford girl and because of Marcus Planet is now my dealership.
5/30/2018
Robert And. VERIFIED CUSTOMER
Vehicle Make : Ford
Several spots missed when painted. Carpet in the back was nasty, back was not folded down when I left the truck for repair. After 3 pick-up push backs and 3 weeks, I would have expected everything to have been done properly.
5/29/2018
Attila H. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris Mann was very helpful and went above and beyond call of duty to assist me with multiple repairs
5/26/2018
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Ford
Noland was very knowledgeable and professional. The repair was done in a timley manner.
5/24/2018
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Ford
I would prefer communication from the Advisor and not the Ap. When I came to pick up my car it was wasnt ready when the Ap said it was. My car was in detail which I had to wait for detail to find my keys and let me take it before the detail was complete.
5/23/2018
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job and great service
5/23/2018
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Was charged more than quoted because of the dealerships error.
Waited twice as long because they couldn’t figure out the issue.
Not only that but showed up at the dealership and wasn’t told that no one would be there and everyone was at lunch!
Irritated doesn’t begin to describe it.
5/23/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Marcus did great job; Planet very organized and well planned and executed from minute car checked in
5/19/2018
Darla W. VERIFIED CUSTOMER
Vehicle Make : Ford
Are you kidding me the repairs were great the car looks better than when we drove it off the lot Marcus was great keeping me updated on all repairs I knew Ford would do me right!
5/17/2018
Charles M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Nothing at this time.
5/15/2018
Yessica J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
5/11/2018
Jesus H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Job is still incomplete!
5/5/2018
Tamara H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the service and the customer service. I love how they kept me informed about everything. Plus I got a car wash and that is an extra plus that I was very happy about. Thank you Planet Ford for your awesome service. I will refer to my family and friends.
5/3/2018
Isaac C. VERIFIED CUSTOMER
Vehicle Make : Ford
Rene was thorough and professional through the entire process.
5/3/2018
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire duration of my vehicles repair process was 43 days. My finish date was extended 4 separate times.
5/2/2018
Frank H. VERIFIED CUSTOMER
Vehicle Make : Ford
Jose C. was absolutely perfect, as was the total repair experience. I can tell you with certainty that I’ll be back if I ever need collision repairs. Fantastic job by Jose and his team.