Great service. nice customer service team everything was done in a very timely manner very happy with the service I got
5/18/2017
Harry D. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt comfortable from start to finish with planet ford repairing my car.any time I had a had a question I got an answer and was kept informed of the repair status at all times.
5/16/2017
Brittany C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept in the loop of the progress of the repairs. Jose was very professional and made sure that everything was taken care of in a timely manner and personally called me to verify everything along the way. I would definitely come back.
5/12/2017
Rafael C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very quick and professional
5/4/2017
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Teams did a great job on my car and was very nice too
5/4/2017
Janice S. VERIFIED CUSTOMER
Vehicle Make : Ford
Planet Ford kept me updated on the progress of my truck repairs and was completed on target date.
Johnnie Torres is and was very polite and professional when updating me and answered all my questions.
5/4/2017
Sahar R. VERIFIED CUSTOMER
Vehicle Make : Ford
Marcus did a phenomenal job ensuring my repairs were done
In a timely manner . I am beyond satisfied with my experience
And all repairs. Please give Marcus the recognition
He deserves. He is the reason I will recommend Ford to everyone !
THANK YOU MARCUS!!!!
5/4/2017
Nate C. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional and courteous.
Only negative was that I did not receive a phone call when the truck was ready, even though the app said the truck was done and I should be getting a call.
5/3/2017
Planet Ford. VERIFIED CUSTOMER
Vehicle Make : Ford
Vehicle is not ready. It has been over a week now.
4/26/2017
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Ford
They fixed my car in a nice amount of time. And did a very good job 5 stars was very pleased
4/23/2017
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Ford
Jose was wonderful and took care of me through the whole process...He kept me up to date and took care of rental care stuff as well..Highly Recommend Plant Ford. To everyone.
4/22/2017
Maria G. VERIFIED CUSTOMER
Vehicle Make : Ford
I received great customer service. I was running late. I explained I needed to gas up rental and that I needed more time to do so. Mary was very nice she said she would stay late so I could take care of the rental.. she was very understanding and patient .. thank you
4/20/2017
Pauline W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Always go there for my repairs
Great job again
4/19/2017
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marcus did a great job from start to finish. I like the text updates.
4/18/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Your team did a very good job. The door alignment was initially less than top quality but Johnnie had it realigned in a few minutes and took very good care of us.
4/17/2017
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Marcus was very professional and respectful of my time. The work was done quickly and done correct! I am a repeat client and this is my choice for any future work.
4/15/2017
Justin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Marcus was very helpful but the replacement side view mirror that was installed was damaged. I caught it when I was reviewing the repair work. I know Marcus will handle this but it will require another trip to the shop once the new mirror is reveived.
4/14/2017
Jason W. VERIFIED CUSTOMER
Vehicle Make : Ford
Auto generated text updates are useless and very inaccurate. Very dissapointed!
4/13/2017
Vincent M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent experience all the way through. Very please. Great job at a fair price