My window replacement leaks and I have tajen it back 3 times! I can absolutely dissatisfied with your service ! I still need to bring it back
6/4/2016
Richard E. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you to the outstanding hard-working employees at Jordan Collision. Our vehicles sustained hail damage and working with someone of Pam's caliber made it a wonderful experience. She handled any additional insurance adjustments necessary to get the job completed in a timely manner. Thank you, PAM!!!!
5/31/2016
Alysia T. VERIFIED CUSTOMER
Vehicle Make : Lexus
You didn't completely fix it. Now I'll have to come back. I wanted my car to be fixed and to never see you again
5/17/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job completed in a timely manner!
5/14/2016
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs went well and staff was friendly. The front parking lot is a bit difficult to navigate. More spaces and signage would upgrade you facility.
5/5/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
5/4/2016
Monica C. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall I had a good experience, however the communication of when my car would be completed is what I have an issue with. The text messages of updates is great, but they were only updated and prompted after I called to get a status update. I received a text message that my car would be completed by 4/13 at 4PM. I showed up at the Collision Center on 4/14, and was told my car was not complete. I was never updated at that point to tell me otherwise.
There was a hail storm that took place and I know the collision center was inendated with estimates and work -- so I understand the impact on the Collison Center BUT my car was there for repairs prior to the hail storm. I do not feel communication to my account should have suffered as a result. Regarding this aspect I was disappointed.
4/26/2016
Julio S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wish they could fix the hail damage as well. Told me they had no time even tho they repair some damage to my car..
4/26/2016
Walter D. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs wasn't completed properly still needs to be taken back to the collision center
4/26/2016
Isabel C. VERIFIED CUSTOMER
Vehicle Make : Ford
Picked up vehicle this Friday. Tailgate color does not match, paint ran in 3 spots, scratched side of truck and lock cover does not match
4/16/2016
Blair B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was informed during the repair of all issues including when it would be ready and it was at time
4/13/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cable from gearbox wasn't properly reattached, when I got home the cable was dragging on the ground. Also after replacing the tire on my vehicle the tire pressure monitoring system valve wasn't re inserted.
4/13/2016
Halise B. VERIFIED CUSTOMER
Vehicle Make : Ford
I brought my car in for a collusion work for a bumper replacement and the new bumpers colors are not matching and my head lights are out of alignment when i got hit they were out of place and they still are im so unhappy for the work you all have done for me
4/9/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Good people
4/7/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, looks good and very satisfied, thank you
3/26/2016
Juan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. Good communication.
3/24/2016
Joanna P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service and great repair work. 110% satisfaction
3/18/2016
Byong Y. VERIFIED CUSTOMER
Vehicle Make : Ford
The satellite antennae was not replaced as per the spec, but I ended up paying for it, since I did not have a choice. Also, I found a significant scratch that was not there on the truck, and the new bedliner was not properly aligned on the bed of the truck. My salesperson, Christian, stated he would call and let me know why these items were there and would take care of it, but I have not heard from him after I paid my deductible. Poor follow-up. I need to make sure I get what I paid for.
3/15/2016
Isaac C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
They really took care of my needs and everything was right on time thanks a lot what a great team kept up the good work mr.cain
2/19/2016
Charles K. VERIFIED CUSTOMER
Vehicle Make : Ford
Initially the communication was good and the steel replacement appears to be good, the paint matches well. When I was told the car was ready I found the interior filthy with some poor and sloppy final paint finish, a bent spare wheel that was put in without securing, painters tape and paper still attached to the car, and a hole in a newly replaced panel plus a dent that was initially in a new replaced part that was ignored the first time I pointed it out and to top that off a bare metal area exposed under the car prone to rust that had been painted and then ground off for some reason. It became apparent there is no quality control!!