Awesome service. Mr. Gilbert's service was excellent as well. He was able to get the vehicle to me when he stated.
4/19/2015
Juan S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very courteous and professional staff
4/17/2015
Sherman G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very good and took great care of me
4/17/2015
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gilbert, the manager, was polite,professional and knowledgable. Thank you!
4/16/2015
Deliris M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Totally took care of my baby while I was gone. Took all the necessary steps to get it done. Gave me a rental for the entire time to don't disturb my daily responsibilities. Testing the top daily to make sure trunk is not dissalig
4/15/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job, pleasant people
4/11/2015
Hector H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience overall.
4/10/2015
Brady B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Humberto was outstanding with his service. If indeed body work again you'll be first.choice.
4/2/2015
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gilbert was such a pleasure to work with. He kept me very well updated throughout the entire process!!
3/25/2015
Gwendolyn S. VERIFIED CUSTOMER
Vehicle Make : BMW
They were very professional and did a great job in a timely manner. Always made me feel welcome and was happy to assist with my problem. Would recommend them to all my friends.
3/19/2015
Business F. VERIFIED CUSTOMER
Vehicle Make : Ford
Always a pleasure to work with the guys there specially with Joe Barraza he is always on top of things THANK YOU
3/18/2015
Emmanuel A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service members were polite and kind made me feel like my car was in good hands. Thank you for a job well done!
3/17/2015
Alfredo R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was return to me worse than what it looked like prior to the accident.
Whether or not my vehicle has had prior repairs, those repairs prior were way better then what Hoys-Fox Collision Center did on my car. I will definitely won't be taking my vehicles in the future to Hoys-Fox. Whatever happened to customer satisfaction nowadays.
2/26/2015
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was exceptional! Joe Barraza was knowledgeable, efficient and made certain that his decisions coincided with my needs. He fully explained everything regarding parts, insurance and vehicle rental.
The front office staff was friendly and helpful. I never felt like an inconvenience. Best customer service
Thank you.
2/26/2015
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, I will send email with more details.
2/23/2015
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hoy Fox Collision staff in El Paso are absolutely awesome! The atmosphere as soon an I walk in is clean and smells great but most importantly I was immediately acknowledged as soon as I walked in. The staff is very kind and professional I would definitely recommend this specific place to anyone that needs repairs to their vehicle. You guys should feel honored to have such a committed group of people working for you!
2/22/2015
Edward R. VERIFIED CUSTOMER
Vehicle Make : GMC
The staff was very helpful and professional.
2/22/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was repaired to my satisfaction.
2/4/2015
Maria F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was charged for the replacement of the left side mirror and it was not replaced. Also, they were supposed to inspect the tire light and that wasn't done either. We were told that these items were overlooked abd fir ifs to bring the car back Monday morning.