The representative was very professional and knowledgeable. He explained everything in detail and notified us with the progress of the repair. The car was repaired back to new and clean upon pickup.
9/13/2024
Janet P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Sure wish I wasn't such a great return customer but, wouldn't go anywhere else.
Janet P
9/9/2024
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dan Park was extremely helpful. Autobahn Collision did an extremely good job on our 2016 Subaru Forester. Thank you.
8/20/2024
Jillian T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone at Autobahn was great. Ashur was easy to get ahold of and kept me well informed of where my vehicle was in the process of being repaired. He made sure I had no questions and was happy with the repair. The **** did an amazing job matching the color and blending it with the factory color where needed.
8/12/2024
John F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Granted that the damage was not very extensive, the repair was perfect. The car looks new and I couldn't be more pleased. Thank you.
8/11/2024
Amy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I left it and forgot it, that's my favorite thing.
7/17/2024
Gene Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
I had to take the car back because contour lines on tailgate, upper drivers side, were badly mismatched. Car was there for another week while this problem was fixed. It is OK now.
7/2/2024
Jodi S. VERIFIED CUSTOMER
Vehicle Make : Alfa Romeo
The bumper that was replaced on my car was not buffed out properly. I you can see all the buff marks, and it is not as shiny as the rest of the car.
Also. The alignment still pulls to the right.
6/2/2024
Carl D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The finished repaired car was showroom perfect. Thank you. My only complaint would be the time it took for Insurance approval to deal with the process, order, and get the parts. Somehow that process needs to be improved.
6/1/2024
Sherry H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Asher Benjamin is the most helpful person I have ever experienced! Please take good care of this young man. He exudes integrity, fine manners and a true spirit of helpfulness. Autobahn had my car for **** ****/2 months and Asher kept me informed of all aspects of my car repair assuring me and showing an understanding heart toward my situation. Asher is going to be successful in whatever he aspires to do in his life because he puts others before himself!
5/31/2024
Kim M. VERIFIED CUSTOMER
Vehicle Make : Subaru
You all did a great job!The communication was great. The only reason it took so long was the insurance company of the driver that hit me, State Farm, took forever.
5/22/2024
Todd B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle sat in your shop for 8 days after completion. I am without transportation while my truck sat in your possession. When I picked up my truck FINALLY, I was told insurance covered the entire bill. I asked about the “after market” part and then and only then I was told I owed 43.00? More.
I don’t feel that follow through was done unless I was initiating responses. This was a very unsatisfying experience.
4/18/2024
Tim H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Except for the time it took I am very satisfied. Everything is in perfect alignment and the gaps are perfect. Thank you!
4/7/2024
Larry &. VERIFIED CUSTOMER
Vehicle Make : Subaru
From the moment my repair experience began, I was made clear not to have any expectations of a repair date completion. Along the way, there were no promises made. This left me in a consistent state of apprehension, especially when the rental car insurance was running out. I invite you to consider that making promises, and being in communication whether you will fulfill those promises, or not, will give your customers certainty. And I invite you to take on promising as the way you do business in the future.
3/23/2024
Howard H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I’ve already completed a couple surveys.
We were very pleased with everything!
3/23/2024
Craig B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Dino was a great communicator. The process took longer than expected. I was told 4-6 weeks. Was more like 9. I know Farmers insurance was a part of that issue. Thanks for everything...
3/17/2024
Glennys U. VERIFIED CUSTOMER
Vehicle Make : Audi
Took way too long!! I made a decision to have the work done based on it taking 4-5 days. It was 5 weeks that I was without a vehicle!!
2/24/2024
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Subaru
No updates on progress, no eta ever given. Car was absolutely filthy inside with leftover work dust and materials. The only thing ok about the whole experience was the repair. However, 7 weeks to fix a fender bender when the parts were all in stock after 3 weeks seems excessive. I was even told my car was pushed back, no reason given. Paperwork wasn’t ready when the car was finally completed.
2/18/2024
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Paint texture is off, which I feel throws the color off,and the detail of the vehicle was well under what I would have expected. Astan tried his best to reassure me that all would be good. However he was not the tech.
2/3/2024
Woodland H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Thanks so much for taking care of my car. Everything was completed to highest level and I appreciate it greatly.