You guys are outstanding keep uo the great work. I am very happy with the service you provided. I appreciate you all going the extra mile with cleaning the inside of my vehicle as well. Thank you for everything you’re the best.
12/8/2018
Alvoid L. VERIFIED CUSTOMER
Vehicle Make : GMC
N/A
12/8/2018
Marcellous A. VERIFIED CUSTOMER
Vehicle Make : Honda
Looking forward to completing the survey. Could not have been more pleased with the customer service received from Patrick at during the collision repair of our Honda Pilot at the Farmers Branch location.
12/6/2018
Sokhom S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keller did a great job on my vehicle it met my expectations. I recommend people coming to service king thank you for your help again
11/14/2018
Christina S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keller was so helpful throughout my nightmare of a car repair and made sure I was part of the entire process. He was professional and willing to answer all of my questions. Best service I’ve ever received!!!
11/10/2018
Janie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Driver-side, front window "auto" feature no longer works.
Driver-side, interior door trim not properly fastened and moves.
Driver-side, front corner panel has chip in paint.
Driver-side, front door handle has excess paint on door handle trim.
Driver-side, front tire has excessively low air pressure.
11/3/2018
Lori B. VERIFIED CUSTOMER
Vehicle Make : Honda
Patrick Fischer was my service advisor and he did a wonderful job of keeping me updated on the status of the repairs of the car and dates they would have the work complemented. Thank you for all you did!
Lori
10/19/2018
Sonyua B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hood-water leak in side passenger side-window tent-driver side window creak light to much room -driver shift you did put it back together right
10/8/2018
Chad M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Keller went above and beyond to make sure everything was completed per our discussions. I greatly appreciate his attention to detail.
9/27/2018
Jan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked that you kept me informed every step along the way
9/14/2018
Naomi R. VERIFIED CUSTOMER
Vehicle Make : Ford
Went to pick up the car, already 6 days later than I was initially told it would be ready, and it was repaired incorrectly. The lift gate does not line up with the top of the vehicle at all. Maybe used tre wrong part, I don’t know but I wasn’t able to pick it up. Looks like it will be another 18 days........in the mean time I am paying $20/day for a rental car.....
9/7/2018
Filemon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keller was very helpful and we appreciate him calling
On Saturday to let us know our car was ready.
We was able to pick up our car same day .
9/4/2018
Clemmie J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I just picked up the car today everything looks good thank you very much I will tell other people about the job that you did on my car thank you
9/4/2018
Mike S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job on the car ..went beyond expectations,customer service was excellent
8/14/2018
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Patrick was very helpful, and kept me updated each step of the way. He also worked hard to get me fair pricing.
8/6/2018
El-ali R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Patrick was great about keeping me informerd of the status of my vehicle. Even though they discovered after putting my car back together that the rear suspension was shot, they ordered the part last minute and still had my vehicle ready when promised. I usually use a different Service King location for my repair needs (and there have been many) but I’ve never received such personalized service as I did from Patrick. Please pass on my regards to him. He’s a great asset to your company!!
7/28/2018
Tom E. VERIFIED CUSTOMER
Vehicle Make : Subaru
My collision repair manager, Patrick, gave me superb service. His communication with me during the process was exceptional! The initial sign-in, review of the damage, the communication during the repair process, and even the final pick-up and payment process were all handled professionally, efficiently, and with a cheerful and supportive attitude. Thanks so much, Service King!
7/28/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Buick
Multiple issues on this repair. Will be in touch with Keller when I return home from my trip.
7/21/2018
Edward C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
April 20 y’all receive my car - July 17 still don’t have car
7/17/2018
Amit K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very Bad experience. Very slow and no communication from the service advisor on the status of my car . I have to keep asking. They don't respond back to your phone calls. And they did not share the information about how they will be fixing my car. When I went 3 weeks ago to look at my car, they removed everything - windshields, door handles, ceilings paddings, etc. it seems like my car is at junk yard . Yesterday when I went to pick my car , found additional Damages. And they were arguing on we will not cover even through it was not like this before .
Overall very bad experience and my car is being sitting there for over 40-45 days and they keep delaying the repair dates. I will not come back to this location.