Your overall customer service is really good. However, my car took a couple of extra days which was fine but when I picked it up the dent on my fender was not repared. Moreover, I had asked to have the inside of my car detailed which was also not done. Therefore, I have to bring my car back to have this completed which puts me without a car for a couple more days while this is done.
11/29/2012
Cary B. VERIFIED CUSTOMER
Vehicle Make : Honda
All good
11/29/2012
Albert P. VERIFIED CUSTOMER
Vehicle Make : BMW
Your system of informing the customer as to the status of the repairs and providing reliable information as to when the repairs will be completed is outstanding.
11/29/2012
Elena C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very courteous staff, accurate, quick and helpful. Thanks for answering all my questions and keeping us up to date! Our car looks as if nothing ever happened, like new and it was cleaned, vacuumed and just beautiful!
11/27/2012
Felicia B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Empty beer bottle on floor of backseat when i picked up car. Cld have potentially cost me my freedom and/or awkward and embarrassing event.
11/21/2012
Alan A. VERIFIED CUSTOMER
Vehicle Make : Acura
Now my doors unlock and lock automatically very differently-at strange times, than before the accident.
11/20/2012
Marissa C. VERIFIED CUSTOMER
Vehicle Make : Ford
Not much to say. The team completed the work 5 days earlier than estimated. They kept me abreast of the process and everyone was nice and professional. Thank you
11/11/2012
Richard R. VERIFIED CUSTOMER
Vehicle Make : BMW
excellent staff and service, Noteworthy Brian
11/10/2012
**** H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work. I was completely surprised that your team took the time to mount my license plate holder. I'm sending my girlfriend there to get a dent removed in her BMW.
11/7/2012
Cathy K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Please thank everyone for their kindness and courtesy, it really made a difficult situation a lot more tolerable and pleasant.everyone there was incredible and the text message updates were great.
11/6/2012
Diana L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff love the updates and customer service and quality work!
11/5/2012
Joan S. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very happy and a very satisfied customer. All the people there are professional, very friendly and helpful. I will definitely recommend Valley Motor Center to all my friends for their excellent job done!
11/2/2012
Michele J. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely one of my best car repair experiences. Thank you so much. Will be recommending you to friends
10/31/2012
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Scion
So far so good! Good customer service as well.
10/26/2012
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Dodge
phenomenal job on my 2010 dodge challenger that was rear ended very please love the suppourtive staff
10/25/2012
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Excellent service and work as always
10/23/2012
Arezou A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm happy that my beloved car was on the good hands. Well done job! Thank you very much!
10/21/2012
Jackie C. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were seriously awesome. You made what could have been a super annoying problem for me a painless and quick process. Everyone was so friendly and helpful and I will definitely go back to you guys if I ever need to - I just hope I don't have to! Haha but seriously best service I've had in LA in a long time. Thanks!!!