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Real Reviews from VERIFIED CUSTOMERS
Anastasia P. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you!!!
6/10/2015
Mary/ Carena. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Got into a minor accident & the still put a whole new bumper and it looks brand new !!!! Love this place
6/9/2015
Diane C. VERIFIED CUSTOMER
Vehicle Make : Ford
It was great using the free shuttle to take me home, and pick me up.
6/9/2015
Rafael G. VERIFIED CUSTOMER
Vehicle Make : Suzuki
The hood has dents and the cover under the engine is missing.
6/9/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
The body work was great and I appreciate the speed at which the repairs were made. However, when I picked up my car, the hood had been left popped open which was odd. And when I drove home I noticed that my dashboard settings had been changed.
6/9/2015
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for everything! Looks great!
6/6/2015
Alice H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service. You underpromised and over delivered.
6/2/2015
Lee R. VERIFIED CUSTOMER
Vehicle Make : Kia
One part was wrong. Was going to delay the delivery but I wasn't available to pick it up after the orginal delivery date. Didn't want an additional week rental. Got car back with old broken part. Waiting on replacement part. Also got car back with out storage compartment cover. Will pick that up when the correct part comes in.
6/2/2015
Jesse R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was so easy. The staff were courteous, the rental car was ready when I arrived, coffee and snacks were available, and I receive frequent updates about the state of my vehicle. The repair was done quickly and well. Thanks!
6/2/2015
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were some minor scratches on the trunk of our car but we really needed our car so we had to leave
6/1/2015
Mary P. VERIFIED CUSTOMER
Vehicle Make : Acura
I believe I was overcharge for a repair that was not covered by insurance. Also, my car was promised on Saturday and was not ready until the following Wednesday. I regret that I did not go to other body shops and get estimates (as if insurance was going to pay for it) to see what the correct amount would have been. I made a mistake to trust Valley Motor and Jose - the estimate was 2-4 times more expensive than the damage inflicted. I have photos of the damage and will go to other body shops and see what they say. It is disappointing that Valley Motor does so well when insurance is protecting you and takes advantage of you when insurance is not. I will use this company again even if insurance covers it.
5/31/2015
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car does not drive smoothe as before the accident
5/31/2015
Sung K. VERIFIED CUSTOMER
Vehicle Make : Kia
The painting job was well done
5/31/2015
Jeff G. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was not completed well. The paint has bubbles in it and I will now have to bring it back to be done again, be without my car, have to deal with getting and dropping off a rental car etc. very frustrating that it was not seen and dealt with before I was told to come pick it up.
5/30/2015
Rhonda R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Daniel handled the whole process with professionalism, patience and care. He listened to all my concerns and took care of all of my needs. The repair team seems to have done an excellent job with the repairs as well. Thank you. Rhonda R
5/29/2015
Darlene M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good work and excellent service. A well organized organization!
5/29/2015
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied. Everybody was happy and nice. Great experience.
5/29/2015
Junko I. VERIFIED CUSTOMER
Vehicle Make : Toyota
While I appreciated the good customer service, it looks like there is still a depression in the driver's side door. I didn't notice it right away but upon a closer look, it looks like the dent wasn't straightened out 100%.
5/28/2015
Albert B. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the second time I've had to use your services and you didn't disappoint.
5/28/2015
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
5/28/2015