I was expecting to be well updated by this repair shop since I got an email within an hour of dropping off my car saying I would. Estimate was supposed to take no more than 48hrs, but I had to call after 72 to check up. Finally got the estimate 7 days after dropping off car! & Repair took 2 days longer than expected. During which time nobody called to update me... I had to call to check in. Everything else was great! Pick up drop off service was convenient... Repair was done well and looks great!
10/26/2015
Richard P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding service and dedication to customer satisfaction. Special thanks to Jose who moved our job along and worked to resolve all issues. Your email commnicat ions are a nice touch!
10/25/2015
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Absolutely superlative service - I will never go anywhere else!
10/24/2015
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you,awesome tea .
10/24/2015
Shellie W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
One of the most efficient and professional companies I have had the pleasure of doing business with. The reason for using Valley Motor Center was based on a car accident, which created a stressful and unpleasant situation for me. This establishment made sure I was well taken care of, and managed to alleviated my worries, and ease my concerns.. And, did a very good job, to boot! Thank you, Staff!
Shellie W
10/24/2015
Susan H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional service and quick turn-around time.
Armand very good service representative!
10/22/2015
Emilio D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completion of repair advanced a couple of days as I requested.
10/22/2015
Allyson L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, both from personnel at VMC, and the work done on my car.
10/19/2015
Sean P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Pleasant experience everyone was very professional and nice!
10/19/2015
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You provide excellent customer service from the first hello on the phone to doing the overview of the work needed on my car, the repair work done is excellent & guaranteed. The rental car is handled from your office as well. I was even assisted in getting the cars out of the space in the lot. The employees are over the top kind and professional. I am very pleased and grateful. Thank you for everything.
10/15/2015
Genes L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was legendary!
10/14/2015
Nicolas K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was perfectly happy, considering the circumstances.
10/14/2015
Sheih U. VERIFIED CUSTOMER
Vehicle Make : Honda
When i visit valley center the atmosphere was very good receptionist was very helpful hey I like the free beverages
10/12/2015
Betty S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car was dirty and with dust on everywhere, also bad painted . It wasn't 5 that we paid, it was 7500.
I'm not satisfied with the service.
They told me that they will call me when the car was ready, but that never happened because I had to call them to know if my car was was ready or not.
I'm not recommended Valley motor center to my friends also I'll call ALLSTATE my experience.
10/10/2015
Christina R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful customer service and great work!
10/9/2015
Bianca P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience. Everyone was super helpful!
10/8/2015
Horacio E. VERIFIED CUSTOMER
Vehicle Make : GMC
When I got to valley motors all the representatives treated so nice and made me welcome so wonderful . The did an outstanding work on my truck , so please and so satisfied , I felt so lucky for having them on taking care of my car, thank you valley motors center !! Any question please call me and I'll so please on telling what a good experience I went through them!!! Sincerely. Horacio E
10/8/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely disappointed with your service. It was absolutely unacceptable to continuously be given the run around about my car. It should have taken 26 days to make the repairs. And when I finally get to pick my car up there's still scuff marks on my drivers side mirror and I'm told you'll need to take it back to fix. Had they don't their job right in the first place I wouldn't have had to point that out. I'm just glad I have my car back. But I'll never come back to your shop nor will I ever send anyone I know there
10/6/2015
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service. Delivered in a reasonable time. Comfy lounge.
10/6/2015
Vincent P. VERIFIED CUSTOMER
Vehicle Make : Porsche
Jose and his team are stellar. I would recommend them wholeheartedly. Thanks for the tremendous work!