You guys were absolute professionals and definitely helped make a horrible situation much better. Thank you for everything. I'll definitely keep you in mind in any future service needs I may have.
12/3/2015
Cassandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied! I car was returned in better condition than when I dropped it off. All fixed and cleaned from the inside out courtesy of Valley Motor Center. All staff was very nice and attentive was happy this the whole experience. Thanks!
12/1/2015
**** L. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was top-notch this is the second time I've been to this body shop in 12 months in the service has been excellent both times thank you very much
11/28/2015
Roxane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and courteous...and my car looks great!
Thanks so very much....
11/26/2015
Raymond H. VERIFIED CUSTOMER
Vehicle Make : BMW
Two major problems: your company didn't fix/replace the front left wheel. Horrible. Secondly, my car wasn't ready when I went to pick it up, although a manager on duty did send my car to Pep Boys to do tire work. I had to wait an additional 30-45 minutes but drove off with my car. But again, you neglected to fix my car sufficiently. Bad, negative experience. I loathe incompetence, which has been my experience with your company.
11/24/2015
Donna E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication throughout. Friendly team across the board. Front desk processes sing could use support tho - when the two people processing ins and outs have to stop to handle phone inquiries and bookings its bogs everything down. Wait times just to drop car or pick up are too long for this reason.
11/24/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Audi
CAR LOOKS GREAT AS USUAL AND DELIVERED ON TIME
11/23/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service and the actual repairs were a home run!
You folks have set a new standard of excellence in auto collision repairs.
Thank you,
11/23/2015
Tracie Michele. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very professional!
11/23/2015
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looked almost brand new. Thanks again.
11/19/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Audi
The work was done well and ahead of schedule. The staff was very communicative and updated me daily as to the status of my repair.
11/17/2015
Vivian F. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great. Customer service was awesome!
11/16/2015
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Fiat
The repairs were completed 2 days before the deadline. My car looks beautiful again. Thank you for taking good care of my car.
11/15/2015
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Mazda
very friendly and professional. great status updates.
11/15/2015
Stacie J. VERIFIED CUSTOMER
Vehicle Make : GMC
Rhonda was great and so was my repair man. Very accommodating and my car was fixed faster than expected.
11/11/2015
Jose K. VERIFIED CUSTOMER
Vehicle Make : BMW
We were told that our car would be ready to pick up 10/30/15 then received a text that the pick up date and time has been changed to 10/31/15 at 5:00PM. I called at 4:50 on 10/31/15 and was then told that it would be ready11/****/15. We received a call at ****:00PM on 11/****/15 and picked up our car minutes afterwards. When we got there, I realized right away that my children's car seats were not taken off during cleaning which defeats the purpose of replacing them in case there are broken glass left on the car seats or the seats themselves. The tint on the replacement window do not match the existing tint. There is a 3 mile difference on the odometer from when I dropped off my car to when I picked it up. The quality of work and the service personnel (Elaine and Claudia) are the positive things from our experience.
11/2/2015
Elaine T. VERIFIED CUSTOMER
Vehicle Make : Saturn
I felt you did a fast and inexpensive job and it looks good to me. Also, all of the employees I dealt with were friendly and courteous. I will recommend you to my friends.
Thanks,
Elaine T
10/30/2015
Anastasio G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything was ok
10/29/2015
Sandra R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Valley Motor Center for your excellent Customer Service and professionalism. Auto repair is never a pleasant experience but your staff helps ease the pain and inconvenience of it all. I am very happy with the work that was done on my car and was extremely impressed that it was finished several days before it was due back. Thanks again!!