My whole experience at service king was great. Polite and friendly staff walked me through the whole process. My car was repaired with speed that exceed my expectations. I know if I’m ever in need of repairs again Service King is where I’ll be. Thank you Rob and all other associates who answered all of my inquiries.
A special thank you to Rob I see the detail in your work and appreciate your thoroughness.
2/8/2018
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated the whole time and the car looks like I just got it off the lot at the dealership!!
2/1/2018
Suzanne D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent updates on the progress of my repairs
2/1/2018
Jason O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service King attempted to give my my car with very poor quality work done to my car. After fixing the issues they attemped to give me my car again with incomplete installed fog lights. Very unsatisfied.
1/31/2018
Olga R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes, just took a bit longer than anticipated. Otherwise great
1/26/2018
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. I was trying to think of any friends that need body repairs. I will gladly refer you.
1/25/2018
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful at this Service King location. They are all very thorough and polite and I felt like I was in good hands with Rob.
1/18/2018
Christine P. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was a professional even when I was not nice, it was a horrible time being in a accident. I love my van , it has only been a few days, but so far it is fantastic. It was brand new when it was hit and they were able to get it better than when it was hit, it was detailed and looked super nice. I am still nervous but service king made me feel better that they decided not to total my van.
1/1/2018
Sherry R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Might want to rethink texting at 6am on a Saturday...
12/30/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was informed at the beginning plus it states on paperwork that I would be updated as my car was being fixed. Ran into multiple complications and the updates stopped. If I did not call to check up on my vehicle, i wouldn’t receive anything. The paperwork stated 5 days estimated to fix, it ended up being 21. Didn’t receive any compensation, no discounts, and nobody seemed to care much.
12/22/2017
Kurt B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job, very pleased and will use Service King in the future... hopefully not
Do not appreciate a Saturday 6am text for the follow ops survey.
Suggest normal business hours for customer satisfaction requests
12/17/2017
Donald B. VERIFIED CUSTOMER
Vehicle Make : Honda
Loose part discovered on delivery inspection. Dashboard TCS light remained on. Otherwise repairs seemed good.
12/12/2017
Peter T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very Satisfied
12/9/2017
Tyler D. VERIFIED CUSTOMER
Vehicle Make : Honda
My cars repair took 8 days longer than estimated. My car was towed to another location because that shop was supposed to be empty and it took 5 days to know my car was there and then longer to hear about the repairs. I’m confused the point of scheduling a drop off at a location if they wouldn’t even look at the car for a week.
The repairs themselves look great but the rest of the process was extremely frustrating and upsetting.
12/5/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and finished ahead of schedule
11/28/2017
Heather E. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was awesome. Drake explained everything from start to finish. Very professional office. Will definitely recommend.
11/17/2017
Delwayne A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took the car back 4 times and car is still not fixed correctly and my insurance company told me to pull the car from service king and take it somewhere else
11/15/2017
Jeremias O. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks so much for the excellent work.
11/10/2017
Carlos H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied with the communication. However, disappointed when the company got my truck in an accident. Company is taking care of it, but I really want my truck.