Service King Stone Mesa

I loved being updated daily thru text on the status of my car. I also think the personal calls with specifics were great. Thanks Tom and team!

Great staff!

There is still some coffee stain in the headliner.

Thank you for your work. No additional comments.

Excellent work as well as service! Nikki at the front desk is such a wonderful and nice person and made the experience extremely welcoming and stress free as she made sure that I made it home after dropping my car off for repairs. Upon receiving my finished vehicle, service king went above and beyond by cleaning my car inside and out. Thank you so much!

My car took about a week longer than expected. But the work is very high quality. Overall satisfied with the results.

Tom was wonderful. He kept me informed the whole way through. The ladies at the front desk were also great, very personable and friendly. I was impressed by the quality of customer service

I was so impressed with the work and communication. I wish they did more than collision work as I would bring my car's there for more.

My car looks great and Tom was very communicative!

This experience was very easy! Great people who wanted to fix any issues that may have arisen!!

I picked up my car with the following issues / problems: ****. Completely dead battery. I had it tested and confirmed there are dead cells now, meaning it has to be replaced since it won't even recharge. The battery is not that old and was perfectly fine when I dropped the car off, so someone must have left a light on or done something to kill it. 2. The rear seat was not put back in properly; it's completely loose. 3. The rear left door trim is damaged at the window seal; this was fine when I dropped off the car. 4. The left rocker panel at the driver’s door has damage to the trim seal; this was also fine when I dropped off the car. 5. The fog lights do not turn on; these of course worked fine when I dropped off the car (maybe they weren't reconnected when the bumper was reinstalled). 6. There is a scratch on the rear left exterior door handle; this was already there, however it was supposed to be fixed along with the other repairs. 7. There was a socket left under the hood on the plastic cover around the windshield wipers; I only discovered this after hearing it rolling around while cornering. 8. I'd like to know why more than 75 miles were put on my car during the repair process; this seems excessive. 9. The interior was not very clean; there's window sealant residue on some of the interior trim panels and quite a bit of shop dust.

Melissa was very helpful with the entire process, very satisfied.

Great experience will recommend

It was great!

The whole team was great. Nikki at the front desk was warm and made everything so easy and comfortable. Drake did my estimate and he was great as well. Appreciated all of your hard work.

Everyone did a fantastic job and worked really hard.

Very good

We have used Hamlin's/Service King several times and I was worried when the. name changed. I didn't need to worry. Service King delivered as well as Hamlin's in terms of customer service and end result. Thank you for doing everything right from beginning to end People often ask me why I use Service King when it takes so long to get in and my response is it takes so long because everyone wants to use them because they are so good and it's more than worth the wait. I have recommended Service King to many of my friends. Thank you again for all you do. I hope not to need any repairs in the future but I will be back for sure.

There wasn't much communication about what was going on. They called me at the last minute to tell me it wasn't going to be ready - after I had turned in my rental. I was 3 days without a vehicle. The repairs look very good, however. I am happy with that.

Exceptional customer service from Melissa and Nicky going above and beyond to help in a time crunch and frustrating situation, kept us up to date daily with the progress of the car, and the car wash was a really nice touch!