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Real Reviews from VERIFIED CUSTOMERS
Chauncey G. VERIFIED CUSTOMER
Vehicle Make : Nissan
N/A
7/1/2023
David J. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told not to call for updates, someone would call me. I never got **** phone call until the car was ready for pickup and called an hour before that to check. their work is very good and when I did call, which I tried not to do, the people were helpful. I also didn't get text messages other than the one with the estimate and the one when I was standing in their office picking up the car. the woman at the front desk said that is impossible - LOOK AT MY PHONE! I tried to text my contact person after the estimate but never got a response. they had both my number and my husbands and neither of us got texts or phone calls. It wouldn't have bothered me so much but they made such a big deal about giving updates and me not calling when I dropped off the care. otherwise they did great work and were professional.
5/17/2023
Rosemary P. VERIFIED CUSTOMER
Vehicle Make : Ford
Alonzo Hardin was very responsive and professional. Very pleased with my outcome of my automobile repairs, body technician did a great job!
3/22/2023
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better than the Best!!! Hopefully I won't see y'all again for a long time...but if I do have to, I will most definitely be back to Gainesville Buick/GMC Certified Collision Repair Center. And, I wouldn't hesitate to refer a family member or friend. You're Attention to Detail and Work Ethic are Outstanding!!! Thank-You all for taking care of me. Dan McGovern
2/20/2023
Preston S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great service. Courtesy of staff appreciated
12/25/2022
Steven C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All of the staff were very professional that I spoke with. Mike Swinehart was very thorough on his inspection and also reached out to Hyundai when necessary regarding recalls. Thank you for the smooth experience.
10/30/2022
Debra W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the help i got! I cannt be without a car and my car needed a starter! Everyone helped me!!
9/5/2022
W D. VERIFIED CUSTOMER
Vehicle Make : Subaru
We received timely communication about the status of the repair. The car looked brand new upon its return to us.
6/19/2022
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys very much first of all, for your help. I think Mike was very helpful, very respectful and really showed his experience towards myself and wife with dealing with our vehicle. Thanks again.
6/18/2022
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient, organized, helpful and informative. A great experience!
2/27/2022
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs took longer than I expected,but I understand that it was do to GEICO dragging their feet.Thank You Dan Drum
1/14/2022
Shanna H. VERIFIED CUSTOMER
Vehicle Make : Kia
Just took a long time
12/25/2021
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Already completed a 10 point survey couple weeks ago
12/9/2021
Paul P. VERIFIED CUSTOMER
Vehicle Make : Honda
Vehicle was returned in great shape. The inside completely cleaned front to rear. Never seen that before. Great job inside and out.
11/28/2021
Celia C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It is not complete, waiting on one part to finish, otherwise we are satisfied.
11/3/2021
Neal H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs were done ahead of schedule..The final product looked great..Thank you for your respect and making sure my needs were met..I really appreciate your customer service..
10/24/2021
Carol S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional work. Beautiful workmanship Excellent team.
10/21/2021
Charles R. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Kept me informed ast to status of repairs.
9/11/2021
Albert G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cannot put into words.
9/8/2021
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
While the general service technicians were not very helpful. The service manager Mike helped us get the problem resolved on the 2nd trip.
9/7/2021