Mike Calvert Toyota Body Shop

Thankyou so much ! The car looks like new . Y'all did a amazing job !

As I expected

Thank you.

The job was done quickly and to my satisfaction. Mr Davis kept me informed and satisfied.

Costumer service was excellent. Everyone that I spoke with was really friendly and helpful. The car repairs were excellent as well.

Call me I will tell you

Job very well done.

The first time I went to pick up my vehicle there was an issue with the pain job. The second time I went to pick up my vehicle there was damage to my bumper that wasn't there before. The third time I went to pick up my vehicle it was still in the sane spot as the previous day and nothing had been done to my bumper. One of the employees said they would fix it and then when I came back 10 minutes later all they did was buff it. The damage was still there. The manager told me that he would have to look at the pictures they took when my vehicle was brought in to make sure that the damage wasn't there before. He should've done that the second time I went to pick up my vehicle when I pointed it out to Cole. I work 8:30 -5:30 Monday-Friday. It was a big inconvenience for me to have to go there three times to pick up my vehicle. I was involved in a previous accident and took my vehicle to a local body shop to be repaired and they didn't do a good job. I decided to take my vehicle to the dealership where I purchased it so I wouldn't have to worry about bad repairs. I was thinking about trading in my vehicle to get a newer model but with the bad service I received I don't think I will ever return to this dealership. I will no longer refer your dealership to any of my family, friends or colegues. I don't like how they tried to give me my vehicle for the 3rd time without even trying to fix the damage that someone there did. I also didn't like the way the manager handled the situation.

I received great customer service from Mike. My Camry looks good and I was very satisfied with the completion of the work

The customer service was exceptional. The turn around time was quick. The overall experience at the dealership was great.

Excellent service in the Body shop from Daniel Valverde

They were great and friendly

Joe Davis and Danny were very easy to work with and I appreciate the time they took to help me with the process. I will use Mike Calvert again!

Employees were very welcoming and helpful.

I was very unsatisfied with the communication. I understand the original adjuster leo was no longer with the company, but while he was still there, he never kept in contact. He did not provide updates. I would have to call him just so he can tell me it's not ready. he never had answers to my questions. once the new gentleman Danny took over my vehicle, it was okay, but still i had to reach out to him to get updates and even when my car was ready, i did not receive the call. I had to find out from my insurance company because they would not extend my rental car coverage. They told me that they were told the car was ready. At least Danny was able to tell me why it was taking a month to get my car fixed. But a month to get a car fixed seemed a little to long for me and the fact i never got updates is just ridiculous. DO NOT HAVE A REPRESENTATIVE CALL ME! When i needed someone to call no one did, so don't bother to do it now.

Good job

You ALWAYS do such a wonderful job. I don't know why anyone would buy a vehicle from anyone other than Mike Calvert Toyota; OR have anyone else service/repair their vehicle.

DANIEL IS THE VERY BEST HE STAYED IN CONSTANT CONTACT. MAKING THIS UNFORTUNATE SITUATION FOR ME PLEASANT. DANIEL ALSO WAS THE SAME PERSON WHO TOOK CARE OF MY CLAIM 03/01/16. THANK YOU SO MUCH FOR DANIEL. WITH SUCH EXCELLENT CARE HE ALWAYS PROVIDED I WILL ALWAYS CONTINUE TO USE MIKE CALVERT TOYOTA

Thank you so much to Daniel Valverde for his prompt and great attention. He did a great job of keeping me informed into the status of my vehicle and even got it back to me earlier than I expected. thanks!!!

Great job and thanks for your help!