Mike Calvert Toyota Body Shop

You guys were great, thanks!

Very good

Excelent job.very fast

Fast & excellent service very helpful informative customer service from Mr. ****

I wanted to express my complete satisfaction at the service I received at Mike Calvert's Repair Center. Pascual made my wife and I feel confident that his personal attention extended beyond the initial meeting and into the service the repairmen were doing. The vehicle looks great. I will definitely recommend your service shop.

I am completely satisfied with Pascual **** about repair to my Toyota Tundra at body shop.

Thanks for reaching out to me- I was actually thinking of reaching out to you myself. He is not only personable, caring, hardworking, kind, efficient, responsive, and knowledgeable, but he is also very easy to talk to. My car was in the shop since Saturday, October 3rd. I brought it in around 8:30 am, left it with Martin-needed to get a break inspection and oil change. The previous day when I spoke to him, I promised him I would bring him my extended warranty paperwork- my 4runner was bought in a different state. Well- I forgot them at home and wouldnt be home until much later that night. He said no worries, we will work on the oil change and check the brakes, just fax over the warranty on Monday. The warranty was to cover any work performed on vehicle under 100,000 miles or 5 years. On Monday, I faxed/e-mailed/scanned the documents over to him. Of course, as with any warranty company they gave him a run around. Turns out I also had leaky shocks. This is about 1300 in cost. I heard that price tag and wanted to cry. But, Martin without missing a beat told me-hey its covered by your warranty. I never even had to call my warranty company. Martin went above and beyond what he needed to do, dealt with them directly. I heard from him every day with a status update. Now, here is where it gets even more interesting, my car was also brought in because someone hit me. So, it needed to visit the collision center. Martin and Pasqual kept me informed the whole time. What was going on, where we were in the process, parts being ordered, bumpers being painted, headlights being buffed. Whatever it was, if I called, e-mailed, texted- I heard back within the next few hours. The amount of customer service Martin possess is amazing. Up until the very end until he walked me to my car yesterday (which was so clean) I felt like I wasnt being forgotten about, tossed around from department to department, or treated like another person who brought their car in for an oil change. I dont know the grading system at Toyota- 5 or 10 starswhatever it is, he surpassed it. I really like the texting service, I really like that we can now e-mail the service reps, and I really like the attention and detail that was provided to my situation. If promotions, raises, or bonuses are on the horizon- make sure Martin doesnt get overlooked! Have a good day!

The car heve to much over spray on the front bumper and the doors from pasanger site make noise n two more tings on the paint job

The folks in the office were great as was the estimator, The man that took my keys was also very nice and helpful, He walked me through the work that was done on my truck.

Pasquale was great. Process was relatively painless. Or as painless as this process gets! ????

Excellent service. Rate 10 plus.

I had a great expirience with the dealership. Pasqual **** was very attentive to my needs and kept me up to date on everything .

Mr. PASQUALE was excellent he kept me informed regarding my vehicle. And always answered or returned my call whenever I attempted to reach him. Thanks you all I'm very satisfied with the work done on my 2013 GMC

I am very satisfied with the service! !

Everyone there was so nice and helpful. It turned my unpleasant experience (an accident) into a very pleasant experience. I would definitely recommend this shop to others.

Great service

My car was returned in a perfect condition after the repair. I am satisfied with the repair. However, the process took a whole week with such a minor problem, which I think should be improved. Thanks for your service though.

thanks for the speed and friendliness I am very happy to chosen mike calvert toyota

Everyone was helpful and friendly!

MPG is moving to much in both directions. It will say 21 mpg and then move all the way to 55mpg.