Everything was great ; service, repair and personal was easy to work with.
9/24/2022
Steve M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair was completed to our satisfaction and we received professional courtesy throughout.
9/23/2022
Mike W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Linda communicated very well at all of the estimate and repair phases. The car looked great after being in your shop. It was completed ahead of schedule at a lower price than the estimate. So, I felt very good about my experience with Linda. I would recommend your shop to anyone.
9/19/2022
Linda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and repair. You will always be our first recommendation. The service was completed sooner than expected. The paint was a perfect match. Very friendly staff too. Craig was friendly, patient and very helpful. We are very pleased and thank you so much.
9/18/2022
Joe G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michale was very informative and responsive. He walked us through the process and took care of all communication with the insurance company. Highly recommend
9/18/2022
Randel R. VERIFIED CUSTOMER
Vehicle Make : Subaru
We had to bring the car back twice. Missing parts and some systems and driving lights did not work.
Need to improve your quality control/completion inspections.
Too many surveys as well. Two of them were sent before we picked up the car. This survey was the third one sent to us.
9/15/2022
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This process took VERY long. I understand that much of it was because as they got in to the job, they found more and more wrong. However, one delay was because the wrong part was ordered, and I had to wait for that to be corrected. This part was one of the original parts ordered, and had been on hand for quite some time. The ongoing delays were very frustrating. That being said the work done was good, and I am pleased in that regard. However, the parts were not OEM, and as such one of the wheel wells has a subpar look. I called Zack regarding it, and sent pictures. He was going to get with the insurance company to hopefully get it replaced with an appropriate looking/fitting part. I have yet to hear back from him.
9/15/2022
Therese F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication with customer and insurance company.
9/9/2022
Jaime A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The overall customer service experience was poor.
9/4/2022
Carol L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciated the communication and updates. Staff friendly and helpful.
8/26/2022
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes everything was great.car looked like new
8/21/2022
Radoslaw K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Not satisfied with handling my case!!!
8/19/2022
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was completely satisfied with the replacement mirror and promptness of getting it installed quickly.
I’ve had to wait longer at a dealership for an oil change!!!
8/14/2022
Bill C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service!
Bill & Sherrie Clark
Thank You!
8/11/2022
Danial O. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a good repair job, but took about one week longer than anticipated. Overall blue collision took care of me. Thank you Zack!
7/31/2022
Louis O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with communication and the work done.
7/30/2022
Dorthy E. VERIFIED CUSTOMER
Vehicle Make : Volvo
I had responded to the same email, earlier. Please check your records.
7/15/2022
Scott B. VERIFIED CUSTOMER
Vehicle Make : Ford
As I said I don’t feel that the job was completely done. I don’t think that the door was put on correctly as it doesn’t shut easily.