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Real Reviews from VERIFIED CUSTOMERS
Melissa D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks so much for all of the updates!!
10/28/2017
Jill L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Masison's and everyone at the office were amazing. Very kind, and incredible customer service. They even helped with contacting the rental car place to have one come and return. Unlike Liberty Mutual where I pay a lot of money for car insurance and a customer for years, the claim rep never returned calls- nor the calls of the company insurance (Employers Mutual) claims adjuster who had to call me directly because she never heard back from Liberty and was trying to tell me and Liberty that they accepted full liability for the accident. Masison's took the time to review my vehicle, they even let me know when they thought it might be complete and it was. Excellent service speaks volumes as well as the work they told me was 100% guaranteed. I would highly recommended Masisons to anyone. They treated me better than Liberty Mutual that I am disappointed with. Masisons is one of those companies that people will keep coming back to because of the work they do and most important the service and people who work there.
10/27/2017
Janice D. VERIFIED CUSTOMER
Vehicle Make : Kia
Once they started on my car ,the paper work and work on the car was done fast and right. thank You
10/25/2017
Jeanine P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I need to swing by about my headlights. Looks like I driving over a big shadow. Other than that, stellar service as always.
10/21/2017
Maureen B. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike Massison and the team went above and beyond to make sure our car was returned in perfect order. This even involved a trip to the dealership for specific information to complete the job. We are very pleased with service we received.
10/11/2017
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Kia
Prompt handling, good communication. Car looks food.
10/6/2017
Rhonda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleasant to deal with
9/30/2017
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff at Masisons made me life so easy and they were all so helpful. I recommended your company to all my sisters and friends. You were right on schedule and kept me informed. I was worried about what a pain it would be to get a rental and that was very easy also. My truck looks great. Thank you, Carrie
9/23/2017
Diane S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for making my 2012 Kia Soul look new again. Diane S
9/14/2017
Carol R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for everything, Mike, Dave and crew. Very pleased with the finished job - You definitely go above and beyond with your customer service and the quality of the work you do. I would highly recommend your shop for anyone requiring body work on their vehicle. You are the best. Additionally, thanks for your assistance with Enterprise - not very pleased with them though. Carol Ann Ruggiero
8/28/2017