Watson Chevrolet Collision Center

Once again you have come through with perfection with the repairs down the driver side of my truck. Awesome job form start to finish. Great friendly knowledgeable folks,thank you so much.

PJ was courteous and kept us informed with the progress on our repair. He walked us thru the beginning all the way to the completion of our truck repairs.

Car looks beautiful and thanks for the wash and interior detail. Made 6 year old car feel new again

I recommend Watson Chevrolet to everyone. They are professional, caring, and extremely helpful. I appreciate the effort that Todd **** and Wsten have done to ensure everything went smoothly. Thank you very much, well done!

The service was very timely, and I appreciated Derrick’s updates

The body shop manager worked to ensure we were totally satisfied with the experience.

Excellent Service. Work completed on schedule.

I have always had repairs on my Infiniti's done through Cayo at the Infiniti service area. I have worked with Cayo and Infiniti for about 17 years. I have had my vehicles in for repairs quite a few times. I know and trust Cayo. He ensures the work is done correctly. There has never been an issue with going through Infiniti in the past. When first contacted by Watson body repair, I explained I wanted to work through Cayo and was told this was fine as most Infiniti owners preferred to work this way. However, the repairman in charge of my vehicle's repairs was less than pleased and was very vocal in letting me know his displeasure at having to work through Cayo. He was bluntly rude and refused to discuss things with Cayo. The Watson employee even rudely hung up on me twice. Watson and Infiniti are both owned by the same owner. There is no reason for the rude behavior by the Watson repairman. I would rather have my repairs done elsewhere than be subjected to rude behavior! POOR customer service on the Watson Chevrolet side. Cayo was diplomatic and HE even apologized to me for the rude behavior exhibited by YOUR employee!! He assumed the responsibility for making sure I was pleased with the repairs and the overall service even though YOUR employee refused to discuss the repairs with Cayo. Cayo never criticized the Watson employees but did apologize and say that the person must be new as there usually is not a problem having the Infiniti vehicles go through the Infiniti side.

One complaint: Told by Ins. Co & Watson it would be 5 days. It was one week AFTER I took it in that I was told what the damage was * it was 5 days after that! there should be a better time estimate.

You are nothing less than extraordinary! I am so grateful for Watson Body Shop because I can always count on you to do outstanding work and to be the most professional, kind, and patient people to work with. Thank you, again!

Looks factory... Great job!

They did the repairs in less time than first thought thank you for your excellent service

Very professional and timely.

Best service I have received from a dealership I really appreciated the communication. My car was returned looking as good as the day it was purchased l was very satisfied thank you for your efforts to proving good cusomer service.

My truck was returned in beautiful condition. Great service.

My insurance directed me to Watson when I reported the accident. I was pleased since I'd been a customer at Watson previously. Everything went very smooth, with only one surprise. The car was ready early than expected. Everyone involved in the job, from first phone call to returning the keys provided wonderful service.

Watson comes through again with great service. The repair was completed quickly and looks great, Thanks Watson.

We was great and all of the email and message updates were helpful.

All the work I wanted done was completed and the clean up of my truck was incredible. Wes made sure it was done perfectly including getting me home and back to pick it up. Thanks.

Process was as painless as possible, and truck looks good. Be assured Farmers will get a good word about your service when I do their survey. Thanks!