I was kept informed of the process. I thank them all for the Professionalism they e extended to me.
8/7/2019
Francis S. VERIFIED CUSTOMER
Vehicle Make : Kia
Albert Parra is a rockstar! He took care of my like it was his own. The car looks amazing! The outcome of the repair is like it wasn’t in an accident. Thanks to all the staff! 200% overall
2/28/2019
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Kia
Albert kept me informed about my car, and had my car finished on time. He was very helpful and helped me out very much.
2/5/2019
Edward C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Albert parra the collision rep was very knowledgeable and courteous in all aspects of my vehicle repair all the people I came across were professional I would recommend penske Ford to friends and family.
2/2/2019
Rebecca G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had a great experience and car was finished in a timeless manner
1/31/2019
James B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great team at Penske Ford! The whole crew I interacted with was very friendly from the woman at the front desk to the technician that did the work! Also I would like to recognize Mr. Alberto, he was very informative and friendly. He gave me the confidence that the work was going to be done correctly with pride and kept me informed through the whole process! No complaints!
1/30/2019
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your did a very good job. It’s way beyond my expectation. Thank you.
1/25/2019
John P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am completely satisfied with the quality of the repair to my mini van and will recommend Penske Collision Center to anyone needing repair. You get 5 stars from me. Thank you
1/18/2019
Valerie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job and my cars rear looks brand new! Albert is such a cool and friendly guy to work with
1/10/2019
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was great. Took longer than original estimate but better right than rushed - unexpected things do happen I understand. Somehow **** was dropped on notifying me about the status - especially about going past original expected completion date(s). Not a show-stopper - some customers might be more aggravated than myself though.
12/14/2018
Linh P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good customer service. I like the service completion upsate texts.
11/27/2018
Bernie S. VERIFIED CUSTOMER
Vehicle Make : Honda
None
11/6/2018
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very smooth experience, everything was explained clearly and all questions were answered. Only slip up was my passenger window did not roll down upon pickup of vehicle. I brought it to their attention and they promptly fixed the issue.
11/6/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job!
11/3/2018
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very quick turnaround and excellent job
10/30/2018
Marco L. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job, and most of all it was done 2 business days ahead of schedule, Thank You Penske Team, I will recomend You for sure.
Rear and frontended 2009 Honda Accord
10/27/2018
Angela M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was perfect, except new damage (scratched to plastic wheel well and front end trim). These scratches did not exist after my accident and prior to repairs.
10/25/2018
Clifton L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
10/24/2018
Darrell L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciated the consistent updates on the status of repairs and the courtesy and professionalism of your staff