Did a great job. Answered all my questions when I came in and even when I called. Everyone was very pleasant. Thank you.
2/14/2019
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for getting my car repaired so quickly!
2/2/2019
Christy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice and efficient
1/10/2019
Donna F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Couldn't ask for a better job. My car looked brand new & very clean!
Thank you for doing such a great job & turn around time was quick!
Donna F
12/18/2018
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very pleased with how I was treated at James Wood Body Shop. I was kept informed during the process and the repair work on my truck was excellent. Sam and Paula were very helpful.
12/1/2018
Paula T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sam was GREAT!!!!!
9/27/2018
Christi T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm always so happy with james wood body shop and service!
9/8/2018
Marilyn T. VERIFIED CUSTOMER
Vehicle Make : GMC
First day with my truck back.So far everything looks great. Sam kept me up to date on the progress. Really liked the email and txt updates. I’ve had a few fender bender’s Over the last 30 years and James Wood has been our body shop. Also I have purchased my trucks at James Wood sense 1996 and have had good service. Thank you
7/12/2018
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great! But, I was unhappy that there was a nail in my tire and the tire going flat when I picked up the car....thought that I shouldn't have to pay to have the tire patched.
6/28/2018
Baxter M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sam and the James Wood crew took the time to exam my Corvette for damage after I hit a road hazard of a 5 gallon diesel full container on hwy 820. The repairs were done with care. To me, it was important to take time and repair it correctly. The repair was done correctly. Great job.
6/15/2018
Terry L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I return after a week of my vehicle being in the shop for repairs from a rear-end collision. Customer service is great provide me a vehicle from the Farmers insurance company and kept me informed as to the process of my vehicle. Though when returned on Friday to pick-up my vehicle after being told it was ready I start to inspect the repairs done and notice that the painted areas where scratched down to the metal from the installation of the bumper. I also notice that the plastic step pad on the passenger side was not replace and left on the vehicle following the collision, and the retainer clips where broken. Though with all this being explained the Farmers repair estimator assures me he is going to order the step pad piece and get me scheduled to have the paint repaired sometime this week.
4/2/2018
Misty E. VERIFIED CUSTOMER
Vehicle Make : GMC
Being an x-employee of James Wood I know how customers are treated. It was nice being the customer this time and seeing it from anotherperspective. I told Sam I needed my truck in 13 days do to using my truck for work. Sam did not get it done in 13 days he got it done in 10. The body shop guys did a great job on it as well. I am very pleased.
Thanks,
Bradley Earp
12/9/2017
Clare T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and helpful. I especially appreciated that, since I was a stranger in Decatur. I only wish it was easier to access your business. The highway is a pain. Clare T
11/18/2017
Della C. VERIFIED CUSTOMER
Vehicle Make : Ford
My husband noticed a few things wrong with the end result of the repairs that we felt might need to be addressed. Please contact Bobby at ****-****-xxxx.
8/13/2017
Steven L. VERIFIED CUSTOMER
Vehicle Make : GMC
job was done ahead of schedule and looked great, ,
7/27/2017
Heather A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best part of my experience was the gentlemen who work at enterprise.
7/21/2017
Kanada N. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks
7/8/2017
Brenda G. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job
6/20/2017
Ellen K. VERIFIED CUSTOMER
Vehicle Make : Dodge
When Ellen went to pick her car up, my 11yr old son noticed that there was some incomplete, incorrect repairs. Ellen, my wife, told the Advisor she wouldn't accept and she wanted it fixed right. The Advisor rushed it right back and they repaired the issue. My wife said she felt that she was just being rushed in and rushed out. No bueno.
6/16/2017
Christie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sam Lara was very kind, courteous and very professional! Car was repaired in a timely manner!