Doug ****was amazing. He kept me up to date as my car was fixed, was enjoyable (and funny) to work with and ensured my car was completed to perfection. He even had it repainted before I came to pick it up because the pain job was not up to par. I appreciate his pre-inspection & handling of this without my interference. Overall, my experience was FANTASTIC! And leaving my rental there when my car was ready was the cherry on top. Thank you for a wonderful experience during a stressful time.
1/27/2016
Gavin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
simple, easy, good communication.
i do need to return my vehicle because the front headlight is cloudy, other then that, the work looks good.
1/13/2016
Laura S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did not receive a call on day completed on time car resdy. Received text at begin stating expected day &time. When I got home, home phone had message from enterprise about returning car. Car looks great.
1/10/2016
Nykia C. VERIFIED CUSTOMER
Vehicle Make : Honda
I've never met a more friendly and inviting business until I stepped foot im Herb's. Doug ****is a true definition of someone that I would put my complete trust in. The entire process was more than smooth and I didn't have to worry about a thing. I got daily updates and my car was even done earlier than expected and looks like a brand new car out the lot! God forbid I get into another accident, but I know i will go straight to Herbs and recommend them to anyone! Thank you guys for everything! I'm more than happy!
1/9/2016
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I got the vehicle back, the TPMS sensors weren't working. I called yesterday and was told someone would get back to me later that day and nobody ever called.
1/8/2016
Aileen C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've been going to this Herb's location for ...20?...years. And for the simple reason of great work done by great people, and a great office assistant at the front. Thanks, as always-
12/19/2015
Ryon H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dawn did an outstanding job of communicating & followup.
12/18/2015
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Doug and the entire staff are top notch!
12/17/2015
Lauren A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job by y'all, as always!
12/17/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fine job. Fast service. Nice wash job. Will recommend you to others if asked.
12/12/2015
Ernie T. VERIFIED CUSTOMER
Vehicle Make : Lexus
They definitly paid attention to all the details, some that I didn't think would be done. Again, thanks for an outstanding job and speedy repain!
12/6/2015
Garold S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done and very timely as well.
12/1/2015
Christina L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was shocked at how fast it was done. It looks great. Dawn was great to work with. I have no complaints.
10/22/2015
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Honda
The work completed quickly and the car looks as good as new.
10/15/2015
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Honda
Doug was very helpful and made this as painful as possible. Thanks!
10/8/2015
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Doug was wonderful and kept me informed throughout the whole process! He made a bad situation bearable and I really appreciate his willingness to help - right down to staying late in order for me to get there to pick up my car after being stuck in traffic. I'll definitely keep Herb's in mind for any future needs, though I hope not accident-related! Thanks for everything!
10/7/2015
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job and completed ahead of schedule
10/7/2015
Marcia N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your staff is friendly, professional, courteous and so helpful. They truly made a bad situation easy to endure.
10/3/2015
Gretchen G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well organized company of friendly professional staff - job extremely well done.
Thank you,
Gretchen
9/12/2015
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Doug was incredibly helpful and kept me updated on the status of my car. The work on my car was also completed ahead of schedule. Great job, keep up the excellent work!