I love the work. My car looks brand new fresh off the lot. I wish my seats would've gotten washed ????.. But that probably was a stretch. I'm still thankful for everything everyone did involving my car. From the time I walked in to the time I walked out everything was taken care of and handled in a very timely and professional manner.. I will be sure to refer everyone I know .. Thanks again for all of your hard work. From the lady at the front desk to the men that performed the work on my car I couldn't thank you enough and i will be sure to let everyone know what type of quality work Herbs provides !!
11/12/2016
Larry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Service time was not communicated in a timely manner and it was confusing.
11/1/2016
Azizul H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
10/29/2016
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Honda
Dawn did an amazing job keeping me in the loop about my car. Thank you for the great quality service. I will continue referring you to my friends and family. Thank you, Rebecca A
9/1/2016
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Ford
One item was missed (grill replacement ) when I picked up the truck, but Dawn quickly rectified that the next day.
I am very satisfied.
9/1/2016
Myatt.dorinda Myatt,dayne. VERIFIED CUSTOMER
Vehicle Make : Nissan
Doug ****was the BEST. Always kept me informed. Responded quickly to my questions. Very courteous and polite.
8/16/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Doug was fantastic with his service
8/2/2016
Phillip R. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair took way too long: Work was scheduled far in advance of June 21 start date, but the car sat untouched at your shop for about two weeks before work started. Entire process should have been about 10 days, but took over a month.
Paint is OK, but slightly orange-peeled
7/28/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was extremely helpful and my car looks amazing!
7/28/2016
Jan F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work that was quoted to us was for hail damage (paid by insurance) and to repair a dent (at our own expense). We had ONLY one chance to get this done since we had to pay for our own rental. After five & a half weeks ($1400 for a rental), only the hail damage was repaired. I don't have the money (or patience) to re-submit my car for repair and pay for a rental (no longer at Insurance company rates but at full price). My car STILL is not fully repaired! I put this at the feet of the owner - he is responsible to make sure that the procedures and processes are there to make sure that the work orders for each car match the quote and take into account all the work that needs to be done. Totally unacceptable. No, I wasn't charged for the work that wasn't done, but I paid for a rental expecting it to be completed. And unless you are going to cover the cost of a rental for me, don't ask me to come back.
7/28/2016
Lenore M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate how responsive Drew and Tim were when I experienced an issue upon the return of my vehicle. I am certainly going to be a return customer if need be. I hope not ;) but sometimes things happen
7/21/2016
Hendy.colleen Hendy,****. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt that the quality of work was excellent. Although, it seemed that the price of the final repairs on both vehicles was much higher than the original estimate and seems questionable.
7/13/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Drew was extremely helpful! Thank you for great service.
6/21/2016
Tamella T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You have repaired my cars 4 times in the past 20 years, and always do great work and provide great customer service, thanks!
6/17/2016
Valverda W. VERIFIED CUSTOMER
Vehicle Make : Ford
The experience was great. Josh kept me in the know about my vehicle with frequent emails. Gave me options on what my insurance covers. Also him and Dawn was able to help with the rental company to come and pick me up so that I wouldn't have to wait a long time.
6/15/2016
Rene L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for all the work and time your company put on my vehicle. I am very satisfied with you device and will continue to bring my vehicles to you in the future.
6/12/2016
Phil L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service experience!
6/6/2016
Rene L. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was awesome but during the repair my rear view camera was moved. Now i am stuck wondering who should repair it. Herbs is passing the buck to Honda .