This is the 4th or 5th time I have used Herb's and I always get great service and results. Thanks to O.J. for taking care of everything. The car looks great.
10/31/2018
Francis And. VERIFIED CUSTOMER
Vehicle Make : Ford
I worked with Pete and he always does a great job. Great guy and great customer service. I have worked with him for years.
10/25/2018
Katrina W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent!
10/17/2018
Shawn J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Even though the completion date was missed by a week. Herbs comped me $250 on my deductible that shows me that they honor their customer service loyalty. The vehicle looks great and no issues.
10/14/2018
Amy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Sandra was wonderful!
10/2/2018
Jack R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Repairs to rear bumper look great.
9/22/2018
Paul P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Works looks professional
9/21/2018
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I liked getting the updates throughout the process and Pete was great to deal with.
8/25/2018
Christi M. VERIFIED CUSTOMER
Vehicle Make : GMC
Took several tries for you guys to get it right. Well over a week from first time I was told it was ready before it was actually repaired correctly.
8/24/2018
Larry G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great repair job and the wash job with the extra dressings was good too.
8/17/2018
Hugh L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast repair work; but big item was their daily reports on progress of work and estimated finish date...No reason to call them--they do all the calling by email or tests....Fantastic job with NO unnecessary work...I have used them 3-4 times over the years; and insurance companies trust them to be fair>>>HL (Dallas)..
8/7/2018
Valerie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Each person with whom I interacted in the transaction was incredibly professional, knowledgeable, helpful and capable. The work itself was done perfectly. I chose Herb's because of your excellent reputation and your commitment to the local community in charitable works. Thanks!
7/15/2018
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done in a timely manner!!!
Friendly and on point updates on the vehicle!!
Thanks!!
7/11/2018
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service as always. Repair was completed a day early as well. Highly recommend Herbs Richardson.
7/3/2018
Cathy Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Job!!
6/23/2018
Christi P. VERIFIED CUSTOMER
Vehicle Make : GMC
Scratched parts. Parts that were damaged not replaced. Greasy dirty hand prints on headliner.
6/21/2018
Ken A. VERIFIED CUSTOMER
Vehicle Make : Acura
Amanda was very professional & super nice! Car is completely done to my satisfaction & the paint matches perfectly! As I would expect as I’ve taken many cars to Herbs #3 over the past 20+ years! Great job & on time as always!! ????????????????
6/6/2018
John T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was very professional. Work was done as promised. Also the "Updates" kept me posted.
5/22/2018
Walter T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle and I were treated well. Thanks.
5/22/2018
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Ford
My rear view camera was not reprogrammed with fixed guidelines. When an electronic module is replaced on a vehicle it requires configuration. I will be bringing my vehicle back to be fixed correctly as it was prior to my tailgate being stolen.
Please call me at ****-****-xxxx