Grant took good care of us and is a great PR person for your company and does a good job too! Thanks Grant. The Knights
3/10/2014
Peter F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great! The team was wonderful and we will definitely use Herb's again if the need arises.
3/3/2014
Herbert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grant and Herb's P & B is superb. I will recommend this facility to anyone who might need to have a vehicle repaired!
Sincerely, HERB Graff
3/3/2014
Southwest Incentives. VERIFIED CUSTOMER
Vehicle Make : Acura
Evey aspect was superb from the first appointment throughout the process with clear updates. The promise date was exceeded! Grant was clear on all the details and his expertise was evident in the entire process clearly communicating all important steps. Plus he went out of his way to save me additional money on my rental car. My Acura MDX was an especially challenging repair where everyone at Herbs went way beyond the norm. Always been a Herbs fan but now a big endorser and most enthusiastic customer!
3/3/2014
Kenith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service and staff was the best . My truck looked great.I will recommend Herb's to any one I know that needs auto body repair.
Thanks for the best of service
Ken
3/3/2014
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Work done q
1/20/2014
Susan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's process easy and efficient from start to finish! Thanks, Herbs. My car looks great - good as new!
1/19/2014
Sophie V. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied with the paint work you did to my honda pilot. It was perfectly matching to the original color. Good job !!!!
1/18/2014
Jan M. VERIFIED CUSTOMER
Vehicle Make : BMW
Your text system was wrong and created an unrealistic expectation about when the car would be ready. Calls to the shop for info where frustrating as well. You need to work on better communication.
1/13/2014
Dirk L. VERIFIED CUSTOMER
Vehicle Make : Honda
Unequaled customer attention from Grant Shafton. Liked the email contacts also. My car was ready when promised and a little early. I'm a repeat customer thanks to your staff.
1/12/2014
Dwight H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Grant deserves special credit. He was polite and kept me informed of car status.
1/5/2014
Christine I. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for handling my vehicle and me with such personal care. I will pass this along to State Farm my insurance Company that you were very personable and treated me like a return customer. I only wish all businesses Customer Service Centers were this inviting. Thank you again.
12/29/2013
Zachary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Once again, Grant was nothing short of a rockstar. My car looks even better than it did when it went in, and the customer service is second to none. I will absolutely promote your business to anyone and everyone that needs to have work done. Thanks guys!
12/23/2013
Rose M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the attention to detail, the cheerful and helpful attitude. I was kept informed of progress and work was completed earlier than expected.
12/22/2013
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service.
12/22/2013
Alesia J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought Grant was very nice and very professional. He consistently let me know that my business was valued. As a State Farm employee that is the kind of customer service I want for our clients. I had a very nice experience at Herb's paint & Body shop.
12/22/2013
Curt L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service! My car was ready days before predicted. My service person called me daily to let me know progress. That was really appreciated. I received emails on a regular bases so I could check online status if wanted.
Grant and Mike were excellent to deal with. I will recommend herbs to anyone who will listen.
Thanks,
Curt L
12/19/2013
William P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grant is fantastic! He always takes great care of me, and his excellent service ensures that I will be a lifetime customer. Thank you!
12/18/2013
Megan S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very helpful and courteous staff!
12/18/2013
Lawrence H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It is a pleasure to work with Grant. He always kept me informed and made sure my car was returned in mint condition. A pleasure to work wit Grant and Herb's once again.