There was good communication of the progress of the repairs. The repairs were completed ahead of schedule. The car looks great.
12/21/2018
Christina H. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish , Josh and Jeremy were so professional with a complete focus on customer service! The process was fluid, the communication excellent and the workmanship complete. Thank you! I would not hesitate to recommend Herb’s paint and body shop in ****to any one!
12/20/2018
Roddrick N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Isaac was great!
12/20/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : GMC
While I just picked up my car, I will need some time to totally evaluate. Preliminary observations indicate very positive results. Jermey was excellent. He went above and beyond to ensure things were done correctly. He took it it upon himself to go to a GMC dealer to verify how the fog lights were installed on new cars in order to compare those to how the repairs were done on my car. He even showed me pictures he took of the new cars for a comparison. You cannot ask for much more than that!!
12/18/2018
Laura D. VERIFIED CUSTOMER
Vehicle Make : Honda
My Pilot looks brand new! I really appreciate the great customer service and the text updates were helpful!
12/14/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
From Josh at the front desk to Jeremy who worked on my claim everyone was nprofessional and so nice to work with. It made a bad situation for me much better as everything went smoothly and without any issues. Thank you!
12/13/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job well done. My car looks brand new.
12/12/2018
Paula J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Blake is great! Jeremy has tremendous follow thru. There was another gentleman - tall - he helped me get a battery replaced - my battery was going down the morning that I was hit. He also helped me transfer my belongings. I hadn’t had lunch so the coffee and animal crackers were great at 3;30 pm!
12/12/2018
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional, and kept me aware of any delays. I would recommend Herb’s to friends and family
12/5/2018
Sara K. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did an excellent job!
12/1/2018
Paula S. VERIFIED CUSTOMER
Vehicle Make : Buick
Jeremy was professional and very good with updating all the progress on my car. Great experience!
12/1/2018
Sara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Helpful and thoughtful of customers needs.
11/30/2018
Chandra P. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very friendly and helpful. I took my car in on a Monday morning for hail repair and got it back the next evening looking great!
11/28/2018
Leo L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was helpful and friendly. Good communication and delivered on time.
11/21/2018
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome as always!
11/21/2018
Johnny S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job. Thanks
11/16/2018
Bjorn O. VERIFIED CUSTOMER
Vehicle Make : GMC
Great services and a friendly staff. Workmanship was on point.
11/16/2018
Gina F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The process was easy the personnel provided excellent customer service and kept me in the loop the entire time. I had no stress at all working with your company. I will definitely recommend it to anybody else who needs that kind of work done.
11/15/2018
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Josh and Jeremy are great assets to Herb's.Process was very easy and both took time to explain in detail all steps of repair.