My car had a front bumper damage, and that was the only problem I had. When I came to pick it up, the car didn't start, (I have never had such a problem before) they had to jump it. On my drive home, the check coolant light came up and stayed on. When I got home, I let it run for a while like your guy had advised then when I turned it off and turned it back on, it over heated to 120. The car did not have these problems when I turned it in to you guys. Something happened during repairs and it needs to be fixed.
9/3/2016
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
None
9/3/2016
Deborah J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was wonderful kept me up-to-date great. Excellent customer service
8/27/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was some confusion regarding my appointment, but the work was excellent!
8/6/2016
Ken M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car was very dirty inside and out.It would be nicer to get it back clean.Thanks. Other than that they did a very good job.
8/2/2016
Susan L. VERIFIED CUSTOMER
Vehicle Make : Dodge
All the repairs were not made. We asked for the right headlamp to be tightened. We also sent an email reminder. The Tech said he didn't know anything about it.
7/30/2016
Steve H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My visor clip is missing.
7/27/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pete was an excellent representative and was honest and forthright. It is rare to see that these days, but it definitely would cause me to choose Herbs again.
7/15/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated professionally and honestly. I liked the updates as well. If necessary I will use your services in the future.
6/25/2016
Leticia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes thank you!!
6/23/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent have had all previous cars done and very satisfied
6/18/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job was completed in less than one day!
6/9/2016
Peter L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was dirty and repairs took much longercthan expected
6/7/2016
Namita S. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than estimated to complete repairs.
6/5/2016
Arthur T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
More frequent status updates would be nice.
5/29/2016
Carlton N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job Thank you
5/26/2016
Laura N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the text updates. I've had other cars repaired with Herb's years ago, but didn't have that option offered. Being on the phone all day at work, it was reassuring when I'd receive a text. I'm willing to come in for some other body work I need done if you all can get me some type of discount somehow :). I've been a customer since 2009
5/25/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and was completed when you said it would be.
5/21/2016
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Each time I came to pick up my car there were obvious things wrong. Pete was very nice and corrected the issues but especially on the second time I would have expected things to to be quality checked better. On the initial pick up hail damaged trim pieces were not replaced that were on the estimate. When I picked up the car the second time the trim was not installed correctly.