I felt like you guys really cared and did your very best to do an excellent job on the repair AND deliver it as quickly as possible. I appreciated that you handled all matters with my insurance (State Farm) and that you even stayed open a few extra minutes in order to get our car back to us! Quality work, great customer support! I will be recommending you guys!
10/19/2016
Amy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Multiple delays and incomplete work. Promises made and not kept.
10/17/2016
Steven J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tailgate electric lock found non-functional.
Crease in tailgate noted by State Farm appraiser, near passenger-side tail lights, was not repaired.
10/17/2016
Harry B. VERIFIED CUSTOMER
Vehicle Make : Audi
Herbs does great work. Communications were excellent.
10/15/2016
Matt M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck came back missing the clear door edge guard but it was specified on the work order ticket that it was done.
10/15/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Nissan
My truck is back at herbs for small things that where missed. You need to improve on the final inspection.
Thank You, Mike
10/15/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was satisfactory, and the staff was helpful and friendly.
10/11/2016
William E. VERIFIED CUSTOMER
Vehicle Make : Honda
Third time I've used Herbs & every time it's been great. While not related to damage, I would have been happier if they had buffed out my head light covers as I asked. Good job.
10/8/2016
Travis S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair went smooth however was surprised you made no attempt to fix hail ding in same fender or replace the side light bulb in that quarter panel that went out as result of collision.
10/4/2016
Betty W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ya always do an awesome job and treat people with respect. Thank you
10/1/2016
Angela T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The team, and my support rep did an amazing, above and beyond job working with me, communicating and doing on time delivery. If I have s complaint it is that my rental car was dirty, had a low tire light and only half a tank of gas, which made it hard to fill to the right level. But the body shop team was amazing! Highly recommend!
9/24/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Honda
Josh was always very welcoming and respectful. He always got to me in a timely manner and even helped coordinate my vehicle pick up with my work schedule to minimize my time without it. The managers at enterprise were also very helpful in trading a rental with broken shocks and struts out for a safer car. Overall plesent experience and Josh had even recalled to my last visit to Herbs where my vehicle was damaged in the shop and made sure to help inspect my vehicle and hold it to a high standard. Outstanding work on my 2009 Honda Civic.
9/24/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work done on time.
9/23/2016
Deborah K. VERIFIED CUSTOMER
Vehicle Make : Honda
Brandon & crew did a great job!
9/17/2016
Richard C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great customer service!
9/17/2016
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys do great work!
9/16/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
For the most part yes I'm very pleased; the workmanship looks great. Only have a couple of issues and will call to set up an appointment to go over them. Nothing major at all just a few spots that will need touch up.
9/14/2016
Suhit P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very appreciative of Brandon getting everything setup for the fix. Excellent service by him as well as the crew that fixed the car.
9/11/2016
Charles O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job by Don and company. The car looks factory new.
9/8/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Mazda
We found a dent from hail damage on one of the rear panels that was not fixed. Also several muddy shoe prints were in the interior of the car and on the seat cushions. Otherwise we are very satisfied with the rest of the work.