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Real Reviews from VERIFIED CUSTOMERS
Russell R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service perfect job fixing my brand new dodge 1500 hemi I love this herbs unfortunatly i am a repeat customer. Same great service each and everytime Russ Rogers
7/27/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car runs better than it did before. Excellent job!!
7/23/2017
Julie C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I loved the open communication. Bryn took over and advised of every step in the repair progress. Your team even completed the job earlier than estimated. Kudos to your entire team. Thanks so much.
7/21/2017
Lori C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service!
7/20/2017
****R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service!!!
7/19/2017
Oresta B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you all
7/17/2017
Jason V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication was top notch in letting me know what was being done and when it would be complete. The work on the car looks amazing and so far have nothing to complain about.
7/14/2017
Mary T. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job and service from start to finish. Would highly recommend to others and our insurance company. However we have noticed since we picked up vehicle yesterday that bluetooth microphone for phone calls is now not operating. The roof liner was completely reinstalled in our repairs where microphone is located. Please let us know how we need to address.
7/14/2017
Debra M. VERIFIED CUSTOMER
Vehicle Make : Lexus
great job as usual! very happy with the service and the people from your company!
7/13/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Honda
Job complete and finished ahead of time. Everyone from front desk to estimators were quite friendly. Lobby very neat and clean
7/13/2017
Jerome F. VERIFIED CUSTOMER
Vehicle Make : Subaru
thanks for getting it in and fixing it quickly!
7/8/2017
Walline W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service from start to finish.
7/1/2017
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service.
6/30/2017
James H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service from start to finish.
6/28/2017
Jason V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I found the staff to be helpful and attentive to my questions and concerns. The gentlemen who works at the front desk was always very helpful and friendly. And if he was busy. Other staff would check to see if I have been helped or not. The text messaging on schedule was very nice to get. I would only say maybe a little detail as to why it may have been changed. The work on the vehicle looks very well done. Almost like it never happened. Keep up the good work.
6/28/2017
Donald E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Door lock button and trim were replaced with worn and damaged parts
6/28/2017
Glenn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best! I always take my vehicles to Herb's.
6/27/2017
Donna L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. You all communicated regularly on the status of my repair. Though it took a little longer than expected, it was because your team wanted it to be perfect. Totally understood and much appreciated. Very well done. Thank you!
6/23/2017
Judy P. VERIFIED CUSTOMER
Vehicle Make : Ford
They rescheduled my time to pick up four or five different times one time they didn't let me know ahead of time that it wasn't gonna be ready and I went up there on Friday.I received a text after I got home from checking on my car that it wasn't ready. I had to text to check on my car when it was supposed to be ready on Monday. I took my car in on June 2 and got back on June 22 . It was stressful because I had to work I have a husband who is in full-time care facility I have to take care of him and I are driving the car was in a custom too and it wasn't didn't have all the bells and whistles that my car had on it so it was not a comfortable car to drive.
6/23/2017
Brenda A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful customer service and being updated daily. The car was returned back to me looking like brand new. Great car wash inside and out. Highly recommend this company.
6/22/2017