Excellent service and communication during work, Jason was great. Repair was excellent
11/19/2017
Robert O. VERIFIED CUSTOMER
Vehicle Make : Ford
Herb’s Frisco did a great job. Got a $2,100 repair done in a week. Also appreciate all the text updates. Will highly recommend Herb’s Frisco to anyone.
11/11/2017
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got my car fixed fast. Also, everyone is always so nice and accommodating.
11/8/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Honda
We have issues that require returning the vehicle.
10/29/2017
Myriam S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great people. I will be back with another car for body work.
10/6/2017
Gloria O. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very good experience, I received updates on progress of work that assured me things were going smoothly until completion
10/6/2017
Roger P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job. I especially like the frequent updates
10/2/2017
Colin R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Tim was very good and a true professional
10/1/2017
Joanne C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It took much longer than I was told.
10/1/2017
Scott V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tim was very helpful and easy to work with!
9/25/2017
Amanda J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was great and very responsive.
9/19/2017
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completed ahead of schedule and work looks great.
9/19/2017
Jimmie S. VERIFIED CUSTOMER
Vehicle Make : GMC
Jason was great to work with. Really appreciated the email updates. The repair was excellent, thanks
9/18/2017
Phillip F. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm so happy to have my car back and it looks awesome.
9/15/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I worked with Jason Brassfield and he made the entire experience of having my car repaired incredibly pleasant. No only was the repair done to the highest standard, but also was finished ahead of schedule. Jason kept me informed along the way with daily updates which were much appreciated. Thanks Jason to your and your team for a job well done.
9/12/2017
Racharles B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Always a job well done. Thanks for the fast and reliable service.
9/8/2017
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jason was my rep. At Herb's and he seemed to care about my concerns which he addressed in a timely manner. And it's nice to work with someone who take his job seriously. I wish all service industries had professionals like Jason.
9/6/2017
Theresa H. VERIFIED CUSTOMER
Vehicle Make : Honda
We have had our repairs done at Herb's in the past and have always been satisfied with the repairs delivered.
9/1/2017
Stanley N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Martin Oakland was really friendly, professional and helpful. Although the mechanic/technician missed replacing a serpentine belt that was damaged in the collision, Martin was apologetic and had the car ready for me the next afternoon. The vehicle took a week longer than estimated to be completed but I'd rather have it done right than fast. A big Thank you to the team at Herbs for a fantastic job on my vehicle.9 out of 10 stars on workmanship (serpentine belt)but in the end I am 100% satisfied at the time of this survey.
8/31/2017
Ernest C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was outstanding to work with. I hope I don't need service anytime soon but I would definitely want to work with him again if the need arises.