Search

Real Reviews from VERIFIED CUSTOMERS
David T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. I was treated very well.
9/20/2018
Diane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Herbs in Frisco more than exceeded my expectations. Thank you for providing a extraordinary experience!
9/15/2018
Derek D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everybody was very professional and friendly. My car looked excellent when it was finished! Brian Lowe, who was assigned to me at the Frisco shop also did a great job!
9/1/2018
Rosalyn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely pleased with the service at Herb’s. The work was superb and completed ahead of schedule. In addition Brian and the manager were extremely kind and kept up good communication throughout the process. Rosalyn L
9/1/2018
Chris C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was called and told that my car was ready For pickup when I arrived at 4:45 to pick up It was not ready. I had to wait 20 minutes Because it was in clean up. Upon inspection the body work looked great However during the repair a cap fell out of the Handle cover driver side That is being ordered for me. Also my right headlight Was not connected. I had to take the headlight out and reconnect at autozone Your body work and paint are spot on but you need to tighten Up the little things.
8/30/2018
Amy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks just as it did before it was wrecked. And, I appreciated the text messages along the way regarding progress.
8/30/2018
Penny W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great.
8/24/2018
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
GM was very helpful
8/21/2018
Lydia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was great from every employee I encountered. Thank you all!!
8/17/2018
David G. VERIFIED CUSTOMER
Vehicle Make : BMW
Good work and people.
7/27/2018
Carol M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you.
7/21/2018
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the quality of work done on my car and the whole process, including getting a rental car, was so quick and easy! I really appreciated the level of professionalism during the whole process and would recommend Herb’s to everyone I know!
7/12/2018
Latasha H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just continue to do all that you guys are doing. We were completely satisfied with your services from when we first step foot into the building acknowledging our presence or to get setup for a rental car and to continue to update us on the status of our vehicle, to see the end results We have no complaints...Great Job !!! Herb’s to a service Well Done !!!
7/12/2018
Joann O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied!
7/9/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great system and fast repair. I like the tracking feature for job progress.
7/8/2018
Katie P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Best place EVER! They kept me updated. Promptly gave me a rental car. Texted me throughout and the repair was flawless. All within 3 days! Great experience and would recommend to everyone.
6/30/2018
Susan K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tina Gordon, my check-in person at the front desk is a jewel! She waited on me hand & foot, constantly concerned for my comfort. What a fabulous first impression! Big change from a few years ago when I had my Cadalliac in and it sat there for a few days, waiting for a part. The adjustor told me if I didn’t like it, to take it elsewhere! The car was drivable, so I took it back until the parts came in. Anyway, everything went smooth this time; adjustor was wonderful & shop got car done early!
6/27/2018
Denzer.linda Denzer,frank. VERIFIED CUSTOMER
Vehicle Make : BMW
Car came out looking like a brand new car!!
6/22/2018
Nick P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work!
6/22/2018
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional communications and timely updates.
6/16/2018