The entire experience was hassle free. I never had to call & check on the status of my car because I was updated throughout via text messages. I was impressed with the service from start to finish! You have a customer for life & I'll definitely tell my friends about Herb's. THANKS SO MUCH!!!
1/11/2015
Danny R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service,way above what was expected
1/9/2015
Sean C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, updates automatic and helpful.
1/7/2015
Linda S. VERIFIED CUSTOMER
Vehicle Make : Kia
This is about the 3rd or 4th time we have done business with Herb's over the years, and we keep coming back because you guys always do a great job.
12/14/2014
Candice M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a wonderful experience. They explained everything they did step by step &
Always kept me updated frequently. They also were very friendly & helpful.
I would definitely use them again.
12/9/2014
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car was finished when promised.
12/6/2014
**** D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great feedback and service!
12/4/2014
Nawshi W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Herb's did just an awesome job. My serviceman Jeremy was the epitome of great customer service. If unfortunately another such occurrence happens, Herbs will be the place I will take it to for sure. Thank you for perfect customer service and job very well done.
11/26/2014
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeremy and the receptionist were awesome to work with! Thanks for everything!
11/25/2014
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Used Herb's when I first moved to Tx 21 years ago and have never used anyone else and never will. Love the costumer service. my BMW dealer needs to go to the Herb's school of customer service
Jim fox.
11/25/2014
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Honda
I received the best service and the work done to repair my vehicle was wonderful. I was kept informed daily on the progress of the repairs. This is the best experience I have ever had. I will always use Herbs in the future. Jeremy was great and kept us informed. This experience was a perfect 10!
11/23/2014
Devin C. VERIFIED CUSTOMER
Vehicle Make : Scion
Very fast and friendly service!
11/20/2014
Carl C. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, Jeff S. was extremely professional at the same time making me feel I was his most important customer. Next, I really liked the daily updates of the progress. Then, of course, the quality of the work and total cleanliness of the vehicle when finished. Also, the ease and friendliness of the Enterprise rental personnel was comforting. The whole experience was actually a pleasure.
11/15/2014
Linda V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks fantastic! Better than expected. Chis smhoyer is awesome!! I loved the text updates and the ease of getting a rental car. My experience could not have been more positive. I will recommend you to anyone who need auto body service. Thanks for being so great!!
11/14/2014
Rigoberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My csr/damage analyst Jeremy **** was excellent in informing me about my vehicle repairs. It was great customer service, the car was in and out of the shop with great updates on how my vehicle was going. I would recommend any one I know that needs collision repais to come to herbs in frisco.
11/8/2014
Jody K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience! Professional from start to finish and my car looks better than new! Jeremy was great to work with.
11/7/2014
Kay T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tell Jeremy that he was so very helpful in doing the estimate and going over all the steps in the process of restoring the car to its original finish.
As usual, Herbs Paint & Body will always have my recommendations to all who ask. Floyd Thiessen
10/31/2014
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I needed to pick up the car earlier than the time I
was told it would be ready. Jeramy understood my
time problem and had the car ready sooner than I
requested. I appreciated the extra effort which made
my day go more smoothly. The car repairs were
great.
Lynn ****
10/31/2014
Kathryn R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fabulous service from start to finish!
The gentleman who detailed my car prior to delivery did a truly outstanding job!
My car has not bee this clean for years and years/--kudos to him and the entire team
10/25/2014
Tasha N. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done! I was running late due to traffic and Jeremy **** waited for me even though the office was closed. Great customer service and it was duly noted!