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Real Reviews from VERIFIED CUSTOMERS
Karla P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair job looks better than new!! Fantastic workmanship. Your repair shop and quality of work is the best I have ever seen. Will definitely be back as a return customer.
9/11/2015
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was done to my satisfaction and completed in record time. Thanks
9/7/2015
Tara H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service. Very professional and thorough. Highly recommended
9/3/2015
Albert D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
One thing I appreciated was receiving updates about the progress of my vehicle. However, it would have been nice for those updates to be more detailed. Other than that we have been pleased thus far. Thank you!
9/3/2015
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service from the time I walked in the door.
8/29/2015
Roy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jeff **** was our damage analyst and he went over and beyond to take care of our needs. He made sure we were pleased with your work and even looked up a part for one of my other vehicles. I will recommend Herbs to all my friends.
8/18/2015
Buster W. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and knowledgeable staff throughout the facility -the reception, the car rental- a very professional staff was able to complete my repairs well within the quoted time given. Jeremy was willing to stay late so that I could pick up my vehicle on the day my repairs were completed. Thanks for doing the quality repairs on my truck, I will definitely spread the word.
8/1/2015
Lakisha W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service
8/1/2015
Dorielle D. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job! Had my car repaired in 2 days. Clean and ready to go. I am so impressed!
7/31/2015
Douglas W. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job, Truck looks great.
7/26/2015
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeremy was great! Very professional and helpful.
7/24/2015
Ron B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the great job and the communication was awesome!!!! Becky and Ron
7/24/2015
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Buick
very good , keep on exdaning
7/24/2015
Dewey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy took me through the process and did a great job of laying out the expectations from the beginning. I also appreciated the way everyone worked as a team, so if I called & Jeremy was with a customer, someone else was more than willing to give me an update. It's apparent Herbs has spent a lot of time making customer service a priority.
7/20/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Kia
Jeremy was fantastic. He kept me in the loop with what was going on with my car every step of the way. He made me feel comfortable with process and with choosing Herbs because of his knowledge, patience, and level of service during our conversations. It was because of Jeremy that I choose Herbs. Truly a fantastic experience for me with Herbs but more specifically Jeremy. I would recommend Herbs, Jeremy in particular, to anyone. Thank you Herbs for taking care of my car and a big Thank you, again, to Jeremy for taking care of me. I can't say enough good things about the level of support and service Jeremy delivered. Mike Evangelista
6/27/2015
April H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm so glad I was sent this survey. Because I LOVED how amazing my experience was with ya'll. Jeremy was very helpful, the reminder texts were so efficient and any time i had to call in, ya'll knew exactly what part of the shop my car was in. It made for a very nice experience in such a bad circumstance of me getting my car hire in the first place. Thank you for being kind and efficient. Also the work on my car is beautiful!
6/27/2015
Jay J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Would definitely use them again.
6/24/2015
Cwo David. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous job done on my car as well as great customer service and always friendly employees!! Thanks for giving my car back better than when I left it, including the final clean-up.
6/24/2015
Joy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I didn't hear from my contact person after I dtopped off my car and the bumper was rrmoved to report any additional damage found and to confirm the estimate, Otherwise very smooth operation and experience.
6/14/2015
Joe F. VERIFIED CUSTOMER
Vehicle Make : Fiat
The process was made easy and I was kept informed daily I really appreciate the service.
6/10/2015