Everyone we encountered in the process of having our vehicle repaired were courteous and professional. I won't ever have my vehicles repaired anywhere else.
5/18/2017
Robbie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and kept well-informed
5/2/2017
James I. VERIFIED CUSTOMER
Vehicle Make : BMW
The received quality of our BMW repair and painting was very good/excellent. J. **** described the repair and time estimate, plus answered questions on how the repair/painting would be accomplished.
Herb's Paint and Body is on State Farm Insurance recommended list of repair shops within a 25 mile radius of Denton. After looking at over 20 repair/paint shops, I chose Herb's Frisco. I would recommend Herb's Frisco and Jeremy **** to my friends.
5/1/2017
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The best body shop experience I have had. Jeremy Matt was excellent. Good refreshment area. Loved the coffee cups.
4/21/2017
Jason D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Jeremy kept me informed throughout the whole process. I couldn't be more pleased with the work performed and the service we received.
4/21/2017
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with Herbs was to best I've had a body shop. The email updates are great.
4/16/2017
Glen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Herb keep me up to date & car was rest when it was plan.
4/1/2017
Paul R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
thanks for the excellent work ,just,A fantastic , attention throughout the repairs When you want the job done to impeccable standard's, like to admire your vehicle,care you have someone to trust with your car,Herbs is Where you can go .best work,thanks guys I love that Lincoln ,you brought that puppy back to life ,
3/24/2017
Sherry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This group is the best vehicle repair place ever. I have never gone anywhere else in the 14 years of living in Frisco. They are professional from the moment you pull up on their lot. I trust them and they have always delivered excellent results. I will not take my vehicles anywhere else for repair. Jeremy has been the person I have always dealt with. He is so professional but also understanding and kind. You do not always find that at other vehicle repair centers. I have and will continue to recommend them to family and friends
3/15/2017
Paul W. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the text updates... like package delivery notifications, you could give the option of a notification at the beginning and one at the end, or once every change of status, or once a day, etc.
3/1/2017
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Ford
The best service iv ever received!
2/16/2017
Cyndi C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great, very friendly and easy to work with. However, it seems part of the locking device on the passenger door no longer is working
2/12/2017
Andres A. VERIFIED CUSTOMER
Vehicle Make : GMC
TPMS was not reset after tire rotation
2/10/2017
Joanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Kept us posted on the progress
1/28/2017
Gary O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First class repairs/updates by Herb's Paint & Body which were completed in a very timely manner. Jeremey your CSR was excellent to work with. Alexi at the front desk was awesome. Gadi at your Enterprise car rental desk went above and beyond to get our requested rental vehicle. This was an overall pleasant repair experience. Please feel free to share these comments with your staff, but please do not publish my comments/name online. Thank you.
1/27/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just keep doing the work that you do so well..
1/26/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Wonderful customer service, exceeded expectations. Thank you
1/25/2017
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy was very knowledgeable and efficient he was a pleasure to work with. Great to rent a car there too.
1/19/2017
Nicholas A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service and wonderful work!!!
1/19/2017
Marion S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jeremy was very helpful and explained things well. He made me feel like my car was important. Lincoln has a backordered window part. He was able to put a temporary one in so I did t need to wait forever for my car back. He will follow up and replace that window when it eventually comes in. Very pleased with the service.