Valley auto body told me the repair would take approximately three days. They found hidden damage which was a cracked radiator, so they ordered the part which took many days and a mechanic repaired it. On the day I was to pick up the car, the mechanic was lowering the car from the hydraulic left, and did not realize a hand jack was beneath the car, so my car collided with that jack rupturing the oil pan. Another many days later the oil pan arrived and it took two more days until the car was ready to be picked up. When I picked up the car, I noticed that only one claim had been repaired, but there were two claims submitted. The owner said he did not receive the second claim, but my agent said both claims were sent to them. They needed to order the part for the second claim which took a week and one day after the weekend. When I called I was told the part did not come in yet, but it actually had come in that morning. Two days later now I still have not heard from them after they were to paint that part and have me bring my car in to have it installed on my car. this has been a miserable long process that's still is not over. I will never use Valley autobody again.
4/20/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Brilliant!
4/19/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Audi
I was extremely happy with the work you did. I was worried about how you would match the paint and I was very happy with the results. It looks fantastic and I have and will pass on to others what a great job you did. I am a very happy, satisfied customer!!
3/15/2016
Gabrielle D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
6/13/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent
4/2/2015
Tana C. VERIFIED CUSTOMER
Vehicle Make : Ford
Good quality work, repairs done with minimal alterations to original body parts. Great job
2/28/2015
Craig M. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done! I'll definitely recommend them to my friends.
12/20/2014
Yvonne I. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are amazing at what you do!
I am always happy and very appreciative of the expediency to get the work done.
Your shop always exhibits the highest level of professionalism.
Thank you!
Yvonne I
12/6/2014
Denis N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Always great work and timely
Thanx
10/22/2014
Tara M. VERIFIED CUSTOMER
Vehicle Make : GMC
Valley Auto Body and Rick Ruggles is simply the BEST. Thanks for great service!
9/13/2014
Michael P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent work, and a very short turnaround .... Thanks for everything....:)