Ms. Betty contacted me the second my truck arrived at Orr and kept me updated as the repair progressed. She was always available when I contacted her and I felt very comfortable that my vehicle was in good hands.
2/7/2019
Rosenda G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good gob and nice service
9/29/2018
Brandy T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely beautiful work done by your whole staff! Thank you!
9/27/2018
Deidra O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most friendly, courteous and attentive. Made sure to call the rental company more than once - concerned I was having to wait on them. They made such a good impression, I ended up looking at the new vehicles and purchasing one. Excellent folks. Two ladies in office put customer service first.
8/17/2018
Gwendolyn B. VERIFIED CUSTOMER
Vehicle Make : GMC
Keep doing the text updates and the phone calls when the information change. I appreciated knowing what was going on with my vehicle the entire time.
6/14/2018
Kathy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
1/10/2018
Jennie S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent communication during the process!
7/21/2016
Emilia N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Travis was excellent help!! Very satisfied!!!
3/1/2016
Sonia H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It was more professional than I had thought, the team went over & beyond. They kept me informed about my SRX, her name is "Kitten" and upon picking her up from the collision dept. I noticed they had washed her & vaccum the interior. Again, I was not expecting the extra care they gave to detail & service. My contact representative was so engaged, he made me feel comfortable. The loaner they gave me was a new SUV, rolled it out had the a/c & music set.
Praying the safety of others but if needed, I would and will refer others to Lively Collison & care repair. The process was so easy & my -"Kitten" purrssss & looked brand new!!! :)
Thanks Again & much Success!!!
Sonia H
5/31/2015
Patrice H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks good, good job, thank you
4/28/2015
Lucia R. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome job!!! My car looks brand new. Thanks for all your hard work!!
3/14/2015
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Going out of their way to make sure every thing was look at repaired and returned with great work on vehicle
I would recommend them to anyone and would do a testament for you if ever ask
3/9/2015
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The looked great
11/26/2014
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was highly satisfied with the service & staff.
11/8/2014
Paulette C. VERIFIED CUSTOMER
Vehicle Make : GMC
Had our truck in the shop 3 times.
All 3 times the truck looks like it
had never been wrecked. Thank you
gor doing an awesome job repairing
our truck & keeping us informed on
the progress.
10/23/2014
Scotty G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Handled very professionally !!! And Thank you you !!!
4/22/2014
Pamela K. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a small problem but went back & it was corrected immediately. Thank U.
6/27/2013
Daniel F. VERIFIED CUSTOMER
Vehicle Make : GMC
Need to pay attention to details in the paint more. My truck still needs to be color sanded to get the blemishes out