They did a great job on my car repair. Very satisfied with the service.
2/4/2016
Bessie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Several very noticeable issue, the front driver seat is loose,trunk doesn't,t close properly as already advice, the car shakes reaching 60 miles per Hr ,has a loud noise from the back rear whenever you go over a small dip,shakes when u go in on your breaks and drive like I am driving on a rocky road,
1/23/2016
Brian H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carl and his crew did a great job repairing our vehicle! Thank You!
11/28/2015
Lori F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Much appreciated!
6/20/2015
Debbie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was below par for sure and caused unnecessary frustration.
Emails and texts were not effective methods in this instance.
3/16/2015
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carl and team did an excellent job. Great experience from start to finish.
3/15/2015
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love the text updates. And Carl was pleasant and informative.
3/15/2015
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None
3/13/2015
Shea R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything looked good. Thank you
12/23/2014
Holly C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got my truck back and there was a big scratch on the tailgate that wasnt there when i dropped it off. I also got a stupid text a couple days after dropping it off, the text said it was a status update..the only problem with that is that it WASNT a staus update! The text said my truck was happy. That was it! Its happy, now status update whatsoever! Why would u annoy ur customers by texting them and not even provide a true status update?You guys treat your customers like 4 year olds, expecting us to understand how my truck is happy. How is a truck happy of it has a new scratch on it from you guys? The rental car was a POS and the lady said no smoking! Which is fine cause i dont smoke, but there was a big hole in the drivers seat from where someone was smoking in it before. And there was a big scratch in the door of the rental car that i pointed out to the lady and she said 'thats not a scratch!' I was like ok just so u know i didnt do it, she rolled her eyes at me, very professional. I will not be back, i bought my other jeep here at huffines lewisville but i wont be back to buy here again just from this experience. So...QUIT TREATING YOUR CUSTOMERS LIKE 4 YEAR OLDS!!!!
12/21/2014
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carl & Mark,USSA reps were fantastic Kendra w/ Enterprise.
12/17/2014
Robert H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Could not have ask for better handling of my repair job. Was kept informed, preempting my need to phone for progress etc.
6/28/2014
Wayne M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work and updates.
4/4/2014
Jeremy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Should have fixed my door dings for free:) other than that you guys did a great job. Looks like new.
4/2/2014
Michael D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carl did a great job and would recommend him to my friends and family. He deserves a raise and should be praised for a job well done.
2/15/2014
Mike R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job. Nice attention to detail. Excellent communication. Thank You Carl Hale.
2/15/2014
Manuel R. VERIFIED CUSTOMER
Vehicle Make : GMC
It was unfortunate that I had to use your services to begin with. However, since I did need them, I was very pleased with the way I was received and the way I was greeted by the lady up front and the service manager that met me. He explained what is going to take place and gave me a brief idea how long it would take. The best part, (if you will), was the fact that I was updated on a daily basis on what was taking place. The work completed was good, the results were good, and the reception by all involved was great! I hope I don't need you again, however I will be glad if I have to use this collision center.
2/1/2014
Jose G. VERIFIED CUSTOMER
Vehicle Make : Dodge
so far everything is good.i just hope there are no surprizes. I appreciate every thing.
2/1/2014
Robert A. VERIFIED CUSTOMER
Vehicle Make : Kia
my steering wheel is not aligned with my front wheels.
1/15/2014
Norberto S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My windows are not closing correctly, I am concerned my car has frame damage that was not identified.
Orlando Salazar
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