We were pleasantly surprised by the kindness and respect we received from Aaron. He was very knowledgable and walked me through the process that they went through. With all of my questions he was patient and helpful. It was a great experience.
3/1/2017
Helen H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Aaron was great! The folks took care of me fast and right. Our experiences unfortunately have been more frequent due to other drivers than I would llike but you make less of a dent in my wallet!
2/24/2017
Tom S. VERIFIED CUSTOMER
Vehicle Make : Lexus
good work and service.
2/18/2017
Arthur L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was satisfied with a service and the courtesy extended to me I was very pleased your people do good job
2/14/2017
Terri H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They seemed to be confused when I'd call for an update because they said there were three other white trucks in the shop. One person went to check and came back confused and asked if she could call me back in a minute. I guess she forgot what she went to find out.
On a different note, they had an issue with my tailgate and bumper and had to re-paint. I noticed the black plastic part of the bumper was scuffed up. I guess that is where the issue was. It wasn't bad enough to mention because I don't expect perfect.
2/8/2017
Jane D. VERIFIED CUSTOMER
Vehicle Make : Ford
I have been a faithful customer of Herb's for decades. Great customer service, excellent work - my car looks better than new- inside and out.
I would happily recommend Herb's to anyone!
Thanks to the whole Herb's team.
1/28/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
Aaron is the best. He is always in such a great and positive mood that it makes what would be a bad experience a good experience. His happiness is contagious.
12/24/2016
Walter M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was great
12/21/2016
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
A very personable, accommodating, and efficient organization! Highly recommend!
12/10/2016
Melissa E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service. Thank you
12/9/2016
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job, clean vehicle, which was a pleasent surprise, friendly staff. I would recommend your services.
12/9/2016
Adam N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Thanks again
11/20/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service start to fibish
10/27/2016
Victoria V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Over the top customer service. Exceeded my expectations once again. Love the phone status updates.
9/20/2016
****W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The job that you all did on my vehicle was beyond Great and I'd recommend this business to anyone!!!
9/16/2016
Larry A. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me informed of the progress of the repair. Courteous.
6/11/2016
Abby H. VERIFIED CUSTOMER
Vehicle Make : Honda
GREAT customer service. Every step of the
Process was easy and done with care!
6/4/2016
Kathleen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was truly wonderful!!!
5/29/2016
Shavanna W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had a nice greeting when I came in. They even offered me something to drink. The service was excellent. The repair process was fast.
5/8/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are having to bring it back for something that was missed and had to go back the next day for spare tire they forgot to put back in trunk.