Car was dirty. Dirt and stains on the inside. Not well cared for. Disappointing.
10/26/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication!
10/25/2016
Alex K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the new headlight cover on the right now is very bright but the yellowed one on the left is much dimmer. You guys said bring it back and you would buff out the yellowed one. Wish that had been attempted. OR I might ask the cost of just having it replaced so they match. Otherwise, you are the best shop in Dallas hands down. Will always refer you.
10/9/2016
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great stuff. I have had work done at Herb's in the past and have always been pleased. Thanks!
10/7/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, kind staff.
10/7/2016
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Honda
I have left (2) messages (Tuesday PM & Wednesday AM)because the side door is not recognizing the remote and their is a chunk of something in the side of tire panel, but have not received a call back.
Prior to the car being completed, the service has been awesome! I really appreciated your location delivering my car to the Plano location for pick up!
9/29/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Acura
Easy drop-off experience, was kept in the loop with daily emails the whole way through, and it was ready to pick up on time and the process was very easy.
8/5/2016
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very communicative and professional. Appreciate making a less than desirable situation easy to manage and painless. Thanks!
6/8/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark was very nice & helpful????
6/4/2016
Joshua F. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I have had multiple cars repaired at Herbs . They have always made sure that I was completely satisfied before returning the car. They keep you updated with email or phone calls on progress. I would not hesitate using them again.
5/20/2016
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The customer service at Herbs were very timely and helpful. The updates they provided kept me in the loop and the work done on my car made it look new again!
Mark **** was the technician/analyst working on my vehicle and he took great care of my car. I don't often post google reviews and wasn't asked/encouraged to post one, but the whole process was hassle-free for me at Herbs. I would definitely encourage my friends to take their cars here.
5/14/2016
Maria E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Im completely satisfied with the employees who tended to me at Herbs,they were very kind and made me feel at ease about leaving my car in their hands. I will defenitly go to them again if I'm ever in need.
5/13/2016
Tanya C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
AS always completely satisfied
5/5/2016
Frank C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the great work done on my Nissan everyone was very friendly.
5/4/2016
Hillary G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing staff! Great communication. My car was fixed very quickly!
5/4/2016
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great!
4/29/2016
Sridhar K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Service. Very courteous and professional staff. Periodic status updates on progress. Very good experience.
4/23/2016
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience but can i recommend that the cars are washed when finished? My car had shop dust all over it and dirty footprints inside. It's dirtier than when i dropped it off.
4/5/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Buick
Exceptional service. No wait, coordinated with rental car and finished the job earlier than expected. Amazing.
3/31/2016
Wanda T. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks fantastic and faster than I expected!! Thank you!