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Real Reviews from VERIFIED CUSTOMERS
Janice W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although it was a lengthy process I understand that it was complicated by the insurance company. I appreciate that you repaired the car to your standards and didn’t allow the insurance company to dictate how the car would be repaired.
6/24/2023
Frida P. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Pleased with repairs and the rapid completion of those repairs.
5/31/2023
Jeffery G. VERIFIED CUSTOMER
Vehicle Make : BMW
Our car was dropped off on March 27:2023 and the repair was completed, and we picked up our vehicle on Friday May 12 at 4 pm. Through my persistence I was able to stay on top of this procedure.
5/25/2023
Riley S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent quality and work
12/11/2022
Linda M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Staff kept me informed and was very helpful and understanding.
12/10/2022
Paul M. VERIFIED CUSTOMER
Vehicle Make : Ford
The Staff is so professional and commutative. They kept me abreast of everything happening. Great service
12/7/2022
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so pleased to get my car back. cannot see anything wrong with it. You had swept it out, which I never do. However, I have forgotten how to change the radio (I have a disk in it) so I do not need to work on the radio. I do thank you very much for taking good car of my car. You were so very nice to me in the office. Last week I had the oil changed, tires rotated, and whatever else it needed. Now, I do not have anywhere to go to 'show off' my car. Thanks a million for such good work. I am sold on Tyler Toyota! Ruth H
11/14/2022
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Zero complaints. Everyone was super nice and professional.
10/27/2022
Carol S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rental car’s air conditioner quit. Had to drive for 2 hours in 100 degree heat with no air. Response from Toyota - bummer. Waited for over a month after my estimate to bring my car in for repairs only to to find out the parts had not been ordered yet. My car also needed to go to the service department for a recall repair. Verified with the body shop that my car was also expected at the service department when I dropped off my car. My car sat for a week waiting for the parts, but the body shop did not send my car over to the service department. Had to make a separate appointment. I received no updates about my car while it was in the body shop
9/26/2022
**** S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very professional & courteous. Kept me updated w all information & repair status. Would definitely use again if necessary.
9/18/2022
Lori P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alice did a great job handling the claim.
9/11/2022
John T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice people to deal with
8/26/2022
Pat B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very happy with the work done on my vehicle.
7/6/2022
Aaron C. VERIFIED CUSTOMER
Vehicle Make : BMW
Paul was a great service technician.
6/18/2022
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked like new when I got it back.
4/3/2022
Chad C. VERIFIED CUSTOMER
Vehicle Make : Ford
Alice was so easy to work with and had my truck ready way sooner than expected with every issue fixed.
3/27/2022
Ernesto L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took too long and because of the issuance we couldn't use Toyota parts!
2/13/2022
Candace J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept informed, and the job was done in a timely manner and looks great.
2/13/2022
Brenda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
An extra c llant iob was done.
2/4/2022
Diana K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Done well, done quickly. HOWEVER, I also have the added protection from Allstate and I have a small dent on a rear panel. They refused to fix it because the light would have to be removed to get to it. A panel was not being removed but a light. I am very disappointed that I was talked into purchasing this coverage through Toyota at the time I purchase my Camry.
1/24/2022