The help of Sandra and the other two ladies, that names escaped me at this writing, at the front desk, made the whole process easier for me. Never had the opportunity the meet the ones who work on my car their work was outstanding.
7/22/2023
James P. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a speedy, professional experience. We appreciate their making a stressful experience less so.
7/19/2023
Geoffrey M. VERIFIED CUSTOMER
Vehicle Make : Kia
The car was totaled and there was no work done on it yet I continue to receive all these emails.
7/1/2023
Danny D. VERIFIED CUSTOMER
Vehicle Make : Honda
Quality, timely repair and terrific customer service team!
6/30/2023
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ourisman VW of Laurel Collision repair fixed my 2020 VW Golf GTI and have it looking like new. I am very satisfied with the repair done by Ourisman VW of Laurel.
6/23/2023
Vicky H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Defective part or hose disconnect on leaking wiper reservoir has not been resolved at this time.
Driving 8 hours to have it fixed is not an option at this time. Waiting for local appointment to review and resolve is set for the 25th.
Otherwise the rest of the repairs met with satisfaction.
5/21/2023
Robert W. VERIFIED CUSTOMER
Vehicle Make : Honda
Pilot and Special Edition emblems were not placed back on car.
5/21/2023
Paul M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied with the repair of my vehicle and big shout out to Alisha and lily their customer service was on point
5/6/2023
Jose R. VERIFIED CUSTOMER
Vehicle Make : Ford
Malo
1/28/2023
Diamond E. VERIFIED CUSTOMER
Vehicle Make : Honda
A few things, although there was nothing that could be done about the air bag i needed being on back order.. my car sat for 6 + weeks and the mechanic advised me that i will need a new battery soon. Which i thought was unacceptable to have my car sitting for 6 weeks & not starting up at least once until the day i came to pick it up. Also, my window had to be replaced and it was tinted before the replacement but not after. Lastly, there was still broken glass in my car from it being broken into that wasn’t cleaned out. My car was ultimately fixed and repaired but those nuisances kept me from saying I was satisfied.
12/28/2022
Emma K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car was in better condition than when I turned it in. The repair was made and they had my car detailed before returning it to me. The staff was professional and courteous when providing updates. This was an excellent experience!!!
12/9/2022
Gabriela R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
11/20/2022
**** S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, that kept me fully informed of the time frame that my car would be completed..
11/11/2022
Elliott T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with the quality of the repairs and customer service. Upon my first inspection of the finished repair job there was a cracked piece of plastic that I was not happy about. Darrin ensured a new piece was ordered and replaced to ensure the job was done correctly and up to my liking. At the end of the process, I was very pleased and will recommend to friends and family. Thank you for a 5/5 star experience!
11/3/2022
Jared D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Paint looks great
8/31/2022
James K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car is making loud noises whenever i press on the break or turn the wheel left or right . I called over the weekend i forgot they are closed . Will be calling Monday morning to get it checked out .
8/28/2022
Erica M. VERIFIED CUSTOMER
Vehicle Make : Honda
Helpful in all aspects of fixing mr car. Professional staff took care of what was wrong and kept in touch with me during the process. Thank you!
8/24/2022
Paul E. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks and drives as if I never had an accident.
Appreciated the shuttle ride back to my house after I dropped off the car.
Everyone was very friendly. Thanks.
8/21/2022
Bernard T. VERIFIED CUSTOMER
Vehicle Make : Honda
Brought the car in immaculate. Did not come back that way. But the service was top shelf.
6/30/2022
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with all of the people in the process and with the final product.