The bumper was painted the wrong color. I need to take it back in for another two days to have the job done again. I'm quite disappointed and terribly inconvenienced.
12/21/2018
Jeremiah W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the quick service After my explaining ZI need my vevhivle on a certain date
Thanks kinfly
12/20/2018
Casey E. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the text updates. Cord was great- very easy to work with and he went above and beyond to get the repair finished in time for our trip.
12/19/2018
Shirley D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great job and timely and courteous.
Thank you for making these issues
easier.
12/19/2018
Windy H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair to my car is beautiful! Cord was great to work with. I liked your system of texting to keep me informed about the progress so I could plan ahead when to come pick it up. And did I say my car looks terrific?
12/15/2018
Larry M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cord was very customer focused. Very professional and the sevice was timely. Excellent work.
12/14/2018
Sammy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
12/13/2018
Lois P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely happy with the final results of my vehicle repairs. The daily updates I received were much appreciated. Everyone I had contact with were efficient and pleasant to work with. I would highly recommend Don Jacobs body shop to anyone in need of their services. Needless to say, being an older woman with no experience in auto repairs or even knowing how to go about seeking help, I was somewhat anxious about the whole experience. After talking with Ryan, my estimator, I was greatly relieved and felt confident in leaving my vehicle to be repaired. I was delighted with the final results and with the quickness in which it was completed.
12/12/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Ford
Was kept up to date on the status of my vehicle. The repairs also seem great, but if were anything to come up from the repairs made, I was encouraged to contact them directly, which I appreciated.
12/11/2018
Edward S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service
12/11/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Ford
A positive experience from beginning to end!!
12/11/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very Professional in EVERY manner.
Truly, equal to Family.
Blessings to EVERYONE!!
12/10/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front end is better than new. Thank you.
12/7/2018
Sheila I. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire process was so efficient. Every one involved was helpful and I’m pleased with the bodywork and the price. Very satisfied.
12/7/2018
Angela M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job. Easy to deal with. A more efficient arrangement with car rental companies would be helpful. Otherwise, this “full-service” dealership is always efficient and thorough
12/7/2018
Miriam T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service is excellent from initial visit to completion. The representatives are thorough and polite. They keep there word and have been so professional through the years. I recommend Don Jacobs to everyone!
12/7/2018
Garrett W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Y’all made it so easy on me. Thank you!
12/5/2018
Donald T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Although I needed to have repairs, the experience was stress free. Your associate Cord Hobgood was thorough and complete. His attention to the details was truly more than expected. Cord is an excellent example of great customer service.
12/2/2018
Renee N. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was outstanding but my new bumper looks funny against the trim.
11/29/2018
Chris R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Driver side headlight has condensation inside the glass. Right headlight is scratched.