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Real Reviews from VERIFIED CUSTOMERS
Shelly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Always appreciate the attention to detail shown by your staff. Thanks!
12/30/2017
Shannon D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job. Awesome to work with.
12/1/2017
Amos C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very thankful that you kept me uodayed throughout the process. I was excited when you finished early.
11/29/2017
Blain H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would take my vehicle back to them again if something needs to be repaired. The people were very nice and did a fantastic job.
10/26/2017
Robin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is wonderful!
10/24/2017
Mario M. VERIFIED CUSTOMER
Vehicle Make : Kia
Our car looks brand new.it is a huge relief.they did an awesome job. Thank.you so much. We love Ken Garff.
10/6/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I noticed lots of road noise from inside should be quiet also passenger visor broke
10/5/2017
Jesse D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, as always! Thank you!
8/15/2017
Nicolle B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Michele **** is the bomb
8/7/2017
Jose G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Picked up my car today and is already overheating the alignment is completely off and is leaking fluid. I looked around under the hood and everything is taped with electrical tape and poorly done. There was supposed to be mesh. Now I have to take to a different body shop to fix all the repair that should off been fix. When my wife picked up the car instead of explaining to her, what has been done. She was giving and envelope and told her everything is there. They even gave her the someone else receipt. Need to work on customer service too. We were told that someone( jessie) supposed to be calling us with a status of our car. Nobody called us I had to call Jessie 2 or 3 times to get updates because, he said he'll call me but never did. I know I'm one of many but please don't do what your repair shop did to me.
7/29/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and easy. Thank you
7/22/2017
Danny G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job on all the repairs, my car looks amazing. Great team of employees at Ken Garff Riverdale. Will definitely refer others????????????
7/14/2017
Kayalauna K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your receptionist was always cordial and helpful on getting me through to Jesse to ask questions, in person and on the phone. Jesse was great! He answered all of my questions and explained things well. He kept me informed about my car, even if I was the one calling to check on it. Usually he told me I was on his call list for that day. The body work looks wonderful! You can never tell that the front drivers side had been smashed. Also,the other little dents and scrapes that were fixed & painted, along with all four peeling door handles look great. The car almost looks new again and it is a 2008. Thanks for job very well done!
7/14/2017
Floyd C. VERIFIED CUSTOMER
Vehicle Make : Buick
I. Am completely satisfied with the repair of my 2013 Buic. Thank the Ken Gariff body for the excellent service.
7/7/2017
Robert Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleased with everything, very good.
6/27/2017
Eldon C. VERIFIED CUSTOMER
Vehicle Make : Honda
A super job as always.
6/23/2017
Robin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and excellent customer service!
6/22/2017
Vay J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ken Garff and USAA once again made a potentially painful process simply a dream!
5/26/2017
Mahmoud M. VERIFIED CUSTOMER
Vehicle Make : Honda
The only thing I would have appreciated to make my experience better, is more communication on why my car was later than promised, and more explanation on the process.
5/24/2017
Tierra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Ashlynn and Jesse were a real pleasure to talk to and work with! You all were wonderful from the get-go! The process was extremely easy and I wouldn't mind having to go through it again....knock on wood! ;)
5/23/2017