To say the least, this was the worst experience at any car dealership ever. And we picked up the car yesterday on the 36th day you all took to fix it and there are new scratches on it, I guess that's part of the horriobble experience you guys provide. You should all be ashamed of yourselves. I will be bringing the car back. If you have any interest in details I have ALL the time in the world to share our experience. Please feel free to call me. Whitney F
6/29/2016
Tiffany H. VERIFIED CUSTOMER
Vehicle Make : Toyota
they had my car for 3 days i come back to find out the car was not completely fixed!! so i had to return my rental and because he didnt have enough workers to finish the job apparently so im returning monday for them to finish the job and im quite furious about it
3/26/2016
Burt M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was excellent with the service I received.
3/14/2016
Marleine P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied
3/13/2016
Brian J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Miriam was great
3/5/2016
Miguel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job.
3/5/2016
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Honda
All work is always done in a timely manner and looks good.
3/5/2016
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was fast and so convenient.
2/21/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Pleasant no stress process. Car repair looks great. Thank you.
2/11/2016
Joe S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Less dogmatic about sending text message till you get answer. Remember we pay the phone bill
2/2/2016
Keith S. VERIFIED CUSTOMER
Vehicle Make : Lexus
First I was told the repair would be done by Friday. The repair did not get finished until over a week later than originally told.
Secondly, all of my belongings in my trunk were removed and not put back, so now I have to find time in my schedule to drive all the way back in the middle of a work day to pick up without any offers of anything (maybe a detail would be nice).
Thirdly - I took my vehicle in, it is a 2015 Lexus in mint condition minus the small accident being repaired. Stereo works fine. After the repair, my speakers seem to completely short out.
Overall terrible experience.
2/2/2016
Vilma F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
1/26/2016
**** F. VERIFIED CUSTOMER
Vehicle Make : Honda
After I picked up my car from being repaired and while talking about the repair. I was told something was done with the head light on the car. Now my front directional is not working and prior to dropping my car off it was. Now it may be as simple as a bulb being replaced. That I now need to go and have taken care of. Just something that I was not expecting. Thank you for your time. Have a great day
1/17/2016
Heather K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic people & experience
1/16/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was very professional & I was treated very well. The service & the courtesy & the timelines of my repair was excellent. Keep up the good work.
1/10/2016
Julie Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good
12/12/2015
Kenneth Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very impressed with GEICO Xpress.
12/5/2015
Jacqueline L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will continue recommending Toyota of Orlando to
my family and friends.Why?: Because the "COLLISION TEAM" is " Corteous,Reliable and expeditive".